Students will be uploaded into your course by the Blackboard Administrator. If a student already has a Blackboard account from a previous course or semester, they will NOT need a new account. They should use the same account for all their Blackboard courses. For student login information, please refer to Student Help.

The Modify User function is used to change personal information, reset passwords, or change a user's role in the course. You can change a users name or email address, but you cannot change their Username. From the Control Panel, click on the Modify User link under the User Management section. Fill in or replace the information to be changed and click on the appropriate Update button. To remain working in the Modify User feature click on the Back button at the bottom of the page. To return to the Control Panel or Course click on the appropriate button at the top of the course window

You can also remove a user from your course. From the Control Panel, select Remove User from the User Management section. Place a check mark in the box next to the user(s) you would like to delete. Click the Remove Selected Users button. Answer OK to the confirmation box. Once the user has been removed from the course, a receipt will appear to confirm the deletion. This function may take a while, especially if you are removing numerous users. If you are clearing out a large number of students from the course, we recommend that you remove them in batches of 10 or less. To remain working in the Remove User feature click on the Back button at the bottom of the page. To return to the Control Panel or Course click on the appropriate button at the top of the course window.

Creating, Modifying and Removing Groups is much the same as working with individual users. From the Control Panel, click on the Create Group link in the User Management section. Enter the name of the group and a short description. Choose which users you wish to add to the group by clicking on their name. You may add multiple users by holding down the "Control" key when clicking. (Mac users use the "Command" or "Open Apple" key). When all of the group members are selected (highlighted), click the desired radio buttons under "Other Options". Each group may have its own discussion area, chat room and digital drop box allowing students within the group to share digital files. When you have finished choosing the options, click on the Submit button.

All groups are private. Only group members (and Instructors and Teaching Assistants) can enter that area. You may create as many groups as you want and a student may be a member of more than one group.

What do I do if a student forgets his/her username?
If the student has already enrolled in your course, go to the User Management section of the Control Panel. Click on the Modify User link. You will see a list of everyone enrolled in the course. The user name will be listed next to their full name.

What do I do if a student forgets his/her password?
Go to the User Management section of the Control Panel. Click on the Modify User link. You will see a list of everyone enrolled in the course. Click on the user name (it will be underlined), then scroll down to the Account Information section of the form. Enter a new password in the specified fields and click Update password. You will receive confirmation that the account has been updated. We recommend that you create a simple password for the student and then instruct them to reset the password from the Student Tools section of the course.

What do I do if a student can't login to my course?
Login to your Blackboard course and see if the student is listed. If they are on your class roster (provided by the Registrar Office), but not listed in your course, contact the Blackboard Administrator. If the student is listed, attempt to login to the course with the students information. They may have used an incorrect user name or password.

What do I do if the students for this semester are not listed in my Blackboard course?
If this is a web driven Continuing Education course, the Blackboard Administrator may not have received the class roster from Continuing Ed. You should contact the Blackboard Administrator. If this is a web enhanced traditional course, you must request the Blackboard Administrator to upload your students.

What can I do if a student does not want his/her name/email listed on the Student Roster?
Many students may want to keep this information private. You can easily remove them from the other student's view, while still keeping them in the gradebook and master list. From the Control Panel, click on the Modify User link under the User Management section. Click again on the user name (it will be underlined), then scroll down to the Role and Availability section of the form. In this area change the radio button under the heading Availability to No and then click the Update button.

How do I change the role of a user?
You may change any users "role" by clicking on the Control Panel button and then clicking the Modify User link under the User Management section. Click on the user name (it will be underlined), then scroll down to the Role and Availability section of the form. In this area change the radio button under the heading User Type to the desired role and then click the Update button.

What are the difference in access privileges among the different user types?
Blackboard allows you to create five different account types or user roles. Each role has different access privileges. The following is a description of the access granted to each user type.

Instructor - The Instructor has complete access to all areas of the course site including the Control Panel and all its associated functions. Please note that you may create as many instructors for your course as needed. We recommend that this only be used when team teaching or sharing course sites with other instructors.

Teaching Assistant - sometimes called Teacher's Assistant - has the same accessibility as an Instructor except the option to create or modify a user with the role of instructor. This role is best used for Graduate Assistants and Teaching Assistants who may assist you in creating and managing your course.

Grader - Graders have access to the gradebook section of the Control Panel. They can enter or delete grades, but cannot create or modify assessments or pools. From the "front end" of the course, they can access all the content areas, including the communications sections (email, discussion groups, etc.).

Course Builder - Course Builders have access to all Control Panel functions except the Assessment section (gradebook, assessment manager, etc.) and the instructor's communication features (digital dropbox, calendar, etc.). From the "front end" of the course, they can access all the content areas, including the communications sections (email, discussion groups, etc.).

Student - Enrolled students have access to all areas in the course that contain content, tests and surveys. The Instructor can choose to allow student access to the following areas: Communication, Gradebook and Student Tools. Button availability of the Communications and Student Tools section is controlled from the Course Options link of Site Management. The individual settings within these sections are controlled from the Communication and Student Tools links, also within the Site Management section.