Important Information:

• To be considered for refunding on the first day of the semester, a student "must" have pre-registered and completed all necessary financial aid processing by the predetermined financial aid deadline dates. 
• Students to be refunded are identified when Financial Aid is posted to the student account and must have financial aid awarded greater than tuition and fees assessed.
• After the first refund disbursement, financial aid is paid to student accounts on a weekly cycle as indicated below.

Please be advised it takes 7 to 14 days to produce a refund check!   All university offices associated with the processing of refund checks make every effort to adhere to the schedule noted below; however, sometimes unforeseen problems arise that may be out of university control that may hinder the release of refund checks.

• Tuesday and Thursday (Prior week):  Student Accounts will disburse awards to student accounts based on awards processed by the Office of Financial Aid.  These awards include processing of university scholarships, external scholarships, grants, and Stafford Loans  (Stafford Loans include, both subsidized and unsubsidized, and Parent PLUS Loans.)
• Student Accounts reviews accounts for disbursements daily to prepare for each weekly disbursement.  Please remember every student account must be reviewed and approved for disbursement, and Student Accounts may be required to review up to 500 to 1,000 accounts in a week which may require a minimum of 72 hours of review. 
• Wednesday: Student Accounts processes request for payment to the Accounts Payable Department.  Accounts Payable processes refund checks and notifies appropriate state agencies of checks to be issued. 
• Please note:  Once Student Accounts processes to Accounts Payable, 'REFUND TO STUDENT' appears on Banner for Student.  This indicates a refund check has been approved by Student Accounts and forwarded to the Accounts Payable Department for processing.  When 'REFUND TO STUDENT' appears, students should expect their refund on the next scheduled disbursement.  Students are encouraged to refer to 'CHECK STATUS OF REFUND' link for exact date, time, and location of disbursement.
• Thursday:  Student Accounts and AP review checks to be disbursed.
• Friday:  The State of NC approves the release of refund checks by 2:30 pm.  Student Accounts releases refund checks to the students.

• See if your refund is ready to be picked up.
• Find out the date, time, and location to pick up you refund, only if your refund is ready.  (Please be advised refunds pickup after the designated date and times indicated on the "Refund Check Status" link must be picked up in the University Cashier's Office.