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Faculty Services

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Planning and Developing New Online Programs

The University of North Carolina's General Administration (UNC-GA) website provides instructions and documents for planning new online programs and requesting authorization in compliance with the Commission on Colleges of the Southern Association of Colleges and Schools (SACS).

For more information, visit UNC-GA on the web.

Teaching and Developing Online Courses


Teaching and Developing Hybrid/Blended Courses

  • Hybrid Guidlines: this document provides an overview of hybrid teaching and learning, and outlines the procedures for Hybrid Instructor Certification, course development and review and quality assurance measures.
  • Hybrid Syllabus Statement: use this statement in course syllabi to clearly communicate what percentage of activities will occur face to face and online.
  • Introduction to Hybrid Learning: use this document to orient students to the basics of hybrid learning as well as Banner registration codes and frequently asked questions.


We offer one on one training, and hands-on group workshops in multiple delivery formats. Whether you've been teaching online for years, or you are about to teach your first online course, we tailor our training to meet your specific needs.

To register for an upcoming workshop, visit the Training Calendar or

 visit our Training Library to view PDF help sheets, and videos, or

contact Shunta' Hailey, Online Coordinator at, ext. 2522 or James Heard, Instructional Technologist at, ext 1195.

Online and Hybrid Instructor Certification Program

 Certification involves three steps: 1) training,  2) course development,  and (3) Quality Matters course review. 

Certification Training includes the following Canvas modules, (depending on whether you are seeking online or hybrid certification):

  1. Canvas Instructor Orientation: provides an overview the basic navigation and functionality of Canvas;

  2. Online Pedagogy 101:  focuses on the best practices for developing and teaching high quality online courses. 

  3. Hybrid Pedagogy 101:  focuses on the best practices and tools for developing and teaching courses that include online and face to face elements.

To become certified, instructors must:

  1.  Complete all assignments, tasks and assessments in the specified modules and;
  2.  fully develop an online or hybrid course and;
  3.  complete the Quality Matters course review process.

For more information, review the guidelines above or contact Shunta' Hailey @ 910-672-2522 or, or James Heard @ 910-672-1195 or


Quality Assurance

To ensure quality and integrity in new and existing online courses, we utilize two rubrics based on industry standards for best practices in online teaching and course development.

Deans, Department Chairs and individual faculty may contact Shunta' Hailey at 2522 or to request to have a Quality Assurance Evaluation completed.

Exam Proctoring

UNC Academic Services Portal (ASP) is a web based, centralized database of approved proctors that facilitates the distribution and collection of exam materials for proctored exams, for online courses. It provides for automated exam distribution, automated reminder messages to students and enables professors to track student's scheduling activities.

For additional information, review the FAQ document below, or contact Shunta' Hailey at 910-672-2522 or


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