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Faculty Services

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Planning and Developing New Online Programs

The University of North Carolina's General Administration (UNC-GA) website provides instructions and documents for planning new online programs and requesting authorization in compliance with the Commission on Colleges of the Southern Association of Colleges and Schools (SACS).

For more information, visit UNC-GA on the web.

Teaching and Developing Online Courses


Teaching and Developing Hybrid/Blended Courses

  • Hybrid Guidlines: this document provides an overview of hybrid teaching and learning, and outlines the procedures for Hybrid Instructor Certification, course development and review and quality assurance measures.
  • Hybrid Syllabus Statement: use this statement in course syllabi to clearly communicate what percentage of activities will occur face to face and online.
  • Introduction to Hybrid Learning: use this document to orient students to the basics of hybrid learning as well as Banner registration codes and frequently asked questions.


We offer one on one training, and hands-on group workshops in multiple delivery formats. Whether you've been teaching online for years, or you are about to teach your first online course, we tailor our training to meet your specific needs.

To register for an upcoming workshop, visit the Training Calendar or

 visit our Training Library to view PDF help sheets, and videos, or

contact Shunta' Hailey, Online Coordinator at, ext. 2522 or James Heard, Instructional Technologist at, ext 1195.

Online and Hybrid Instructor Certification Training

 Certification involves two steps: 1) training and 2) course development and review. 

Certification Training includes the following Blackboard modules, (depending on whether you are seeking online or hybrid certification):

  1. Blackboard 101 "Blackboard Basics" focuses on learning the common functions of Blackboard from the instructor's perspective;

  2. Blackboard 102: "Online Pedagogy" focuses on the best practices for developing and teaching high quality online courses. Instructors will gain experience from the students' perspective in this course;

  3. Hybrid 102: "Hybrid Pedagogy focuses on the best practices and tools for developing and teaching courses that include online and face to face elements; or

  4. Opting/Testing Out: experienced instructors may become certified without completing the coursework in BB 101 and BB 102/HYB 102, by passing both the competency exams with scores of 80% or higher and having a fully developed course reviewed by the department chair, two colleagues and OFD personnel.

To become certified, instructors must:

a.      complete all assignments, tasks and assessments in BB 101 and BB 102/HYB 102 and;

b.      pass the competency exams for BB 101 and BB 102/HYB 102  with scores of 80% or higher, or;

c.       opt/test out of the coursework and successfully pass the competency exams with scores of 80% or higher and;

d.      develop an online or hybrid course and complete the course review process.

For more information, review the guidelines above or contact Shunta' Hailey @ 910-672-2522 or, or James Heard @ 910-672-1195 or


Quality Assurance

To ensure quality and integrity in new and existing online courses, we utilize two rubrics based on industry standards for best practices in online teaching and course development.

Deans, Department Chairs and individual faculty may contact Shunta' Hailey at 2522 or to request to have a Quality Assurance Evaluation completed.

Exam Proctoring

UNC Academic Services Portal (ASP) is a web based, centralized database of approved proctors that facilitates the distribution and collection of exam materials for proctored exams, for online courses. It provides for automated exam distribution, automated reminder messages to students and enables professors to track student's scheduling activities.

For additional information, review the FAQ document below, or contact Shunta' Hailey at 910-672-2522 or


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