to Vending Services, a unit of the Business Services Office.
Currently, Beverage and Snack Vending Services are operated out of the Bronco Express Card Office with over eighty (80) machines strategically placed throughout the campus community.
How do I obtain a refund if I lose money in one of the vending machines?
The vending machines on campus process thousands of transactions per year and as a result, do sometimes malfunction. In the event you lose money, vending refunds may be obtained from the Bronco Express Card Office located in room 242 of the Rudolph Jones Student Center. Hours of operation are Monday thru Friday from 8:00 a.m. until 5:00 p.m.
How do I report a machine problem?
Reporting a machine problem is easy as dialing 910.672.1762 or 910.672.1735. The number connects you directly with the Vending Office where you can explain the problem to one of our staff persons. The more information you can give us about the problem, the faster we can correct it. If after normal business hours, please leave a message on our voice mail system.
Please tell us which machine (Coke Can, Coke Juice, Tom's Snack, etc.), the location (Bryant Hall-1st floor, etc.) and a brief description of the problem. It helps us to know if you used coins, or a dollar bill; if the machine gave you change, but did not vend; if you received any type of message on the display screen; or what you were specifically trying to select. Vending Department personnel will contact the appropriate company as soon as the problem is reported, for correction as soon as possible.
Division of Business & Finance
Fayetteville State University
1200 Murchison Rd.
Fayetteville, NC 28301
C. J. Barber Building