Your NCFlex New Year’s Checklist

from Wilma Thorpe, Office of Human Resources

Start the New Year off right by remembering to…

 Check your pay stub.  Review your January paycheck to verify the correct deductions are taken out for your 2008 NCFlex elections.  Be sure your FSA deduction(s) are based on your new annual election.

 Look for your new dental ID card from your new dental carrier.  If you are a member of the NCFlex Dental Plan, you’ll receive a dental ID card from the new dental administrator—United Concordia. Be sure to show your new card to your dental provider to ensure your 2008 dental claims will be processed in a timely manner.  If you have questions regarding benefits, claims, or ID cards call United Concordia’s toll free number 1-800-291-8039.

 Use the new dental claims address.  The new address is: United Concordia, Attn: Dental Claims, PO Box 69421, Harrisburg, PA 17106-9421.

 Get your FSA claims and payment status real-time.  Providing your email address allows you to receive your claims and payment status real-time.  Enter your email address on the ClaimsPlus site under Contact Us or call the Aon Service Center at 1-877-371-2926.

 Submit 2007 FSA expenses.  You have until March 31, 2008 to submit eligible 2007 expenses for reimbursement through the FSAs.

 Order a NCFlex Convenience Card.  If you are a FSA participant and have not ordered your NCFlex Convenience Card you can order one now over the phone.  To order call the Aon Service Center at 1-877-371-2926.

 Activate your NCFlex Convenience Card.  Once you receive your NCFlex Convenience Card you will need to call the toll-free number listed on the cards sticker to activate it.  After you call your card will be activated in 48 hours.

 Think Ahead.  Mark a day on your calendar to call and schedule your yearly exams.  Annual physicals, routine dental cleanings and eye care exams are important to your overall health.

 Visit www.ncflex.org.  You can review NCFlex benefit details, download forms including new Dental claim form, view FSA account and dental account information.  You can also print a Superior Vision ID card for yourself.