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EMPLOYEE ASSISTANCE PROGRAM (EAP) CHANGES


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MEMORANDUM

TO:            All Campus Employees

FROM:        Leonard L. Covington
                 Director of Human Resources

DATE:        June 21, 2002

SUBJECT:    Employee Assistance Program (EAP) Changes

As a result of the extreme budget issues confronting the State of North Carolina, the Office of State Personnel (OSP) has made a decision to phase out the self-referral component of the Employees' Assistance Program.  Effective immediately, employees will need to access the OSP website below for a list of providers and resources that may help in their efforts to have personal issued addressed:

OSP website: http://ncosp.osp.state.nc/us/Secure/eap/OSRPeorgEAP.doc

Following is a listing of the resources available for the use by State employees:

  • Chemical Dependency, Mental Health, Psychiatry & Psychology

        Area Mental Health/Developmental  Disabilities/Substance Abuse Programs Comprehensive Major Medical/BCBS Cost Wise Provider List

        National Association of Social Workers

        NC Psychological Association: Psychologist Referral Service

        NC Psychiatric Association Referral Service

  • Child Care Resources 

          NC Child Care Resource & Referral Agencies

  • Information & Referral for Human Services Agencies

          NC Care-Line

  • Domestic Violence Resources

        Domestic Violence Service Providers

        Domestic Violence Legal Assistance

  • ElderCare Resources

         NC Division of Aging

  • Financial Counseling Services

        State Employee Credit Union: Balance Financial Fitness Program

        NC Cooperative Extension: Family Resource Management Publications

  • Legal Services

          NC Lawyer Referral Services

We will continue to provide assistance and support through our Employee Assistance Program for those employees subject to reduction-in-force.

Be reminded that employees may contact their primary care physician who can treat them or refer them if necessary to a mental health provider.  The State Health Plan offers benefits for mental health and chemical dependency treatment subject to deductibles and coinsurance requirements.  The first 26 visits for mental health services do not require advance approval.  Other mental health benefits, however, do require approval in advance by the Mental Health Case Manager who can be reached at 1-800-367-6143.  A summary of health plan benefits is available through the NC State Health Plan website at this link: http://statehealthplan.state.nc.us/yourbenefits/BENEFITSATAGLANCE.pdf PDF (Download Acrobat Reader)

This information will hopefully meet the needs that you may have for seeking professional services to resolve problems and conflicts of a personal nature you may be experiencing.  In some cases, supervisors may need to refer an employee to the EAP as a management-directed referral to ameliorate workplace conflict, unacceptable conduct, or deficient performance.  Supervisors will soon receive a separate communication describing management-directed referrals along with the primary components of our newly restructured Employee Relations  Program.

Thank you for your cooperation and support as the Office of State Personnel restructures the Employee Assistance Program.  Please refer any questions to Sabrena P. McDonald or me in the Human Resources area.  Our respective telephone numbers are (910) 672-2889 and (910) 672-1696.

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Last Updated: 08/06/07 10:05 AM
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