POLICIES & PROCEDURES

TABLE OF CONTENTS

HR 1 INTRODUCTION

HR 1.1 Mission of the Office
HR 1.2 Organizational Chart

HR 2 ADMINISTRATIVE STRUCTURE

HR 2.1 Job Descriptions
HR 2.2 Office Administration
HR 2.3 Human Resources Office Telephone Directory and  E-Mail Addresses

HR 3 CALENDAR

HR 3.1 University Holiday Schedule

HR 4.0 Human Resources Office Policies and Procedures

HR   4.0.1  Equal Employment Opportunity
                 Policy Statement
                 Responsibilities
                 Detailed Information

HR 4.0.2 Age Limitation for Employment and Employee Retention

HR 4.0.3 Worker's Compensation

HR 4.0.4 Personnel Records

HR 4.0.5 Hiring

HR 4.0.6 Pay & Compensation

HR 4.0.7 Employee Responsibilities

HR 4.0.8 Work Schedule

HR 4.0.9 Leave Status
               Vacation Leave
               Sick Leave
               Family Medical Leave
               Shared Leave
               Community Leave
               Child Involvement
               Volunteerism
               Bonus Leave
               Civil Leave
               Military Leave (ST)
               Military Leave (LT)
               Leave Without Pay
               Holidays
               Leave Records
               Leave Approval

HR 4.0.10 Time Sheets

HR 4.0.11 Dual Employment
               Secondary Employment
               External Professional Activities for Pay
               Conflicts of Interest and Commitment

HR 4.0.12  Benefits

HR 4.0.13 Position Management

HR 4.0.14 New Hire In-processing
                 Out-processing Steps  

HR 4.0.15 American with Disabilities Act (ADA)

HR 4.0.16 Performance Management Program

HR 4.0.17 Training and Staff Development 

HR 4.0.18 Disciplinary Action and Dismissal

HR 4.0.19 Grievances

HR 4.0.20 Improper Relationships Between Faculty/Staff and Students

HR 4.0.21 Maintaining a Drug-free Workplace

HR 4.0.22 Sexual Harassment Policy

HR 4.0.22a Unlawful Workplace Harassment Policy

HR 4.0.23 Solicitation Policy

HR 4.0.24 Smoking

HR 4.0.25 Staff Senate

HR 4.0.26 Tuition Waiver Policy

HR 4.0.27 Violence in the Workplace

HR 4.0.28 Visitors in the Workplace

HR 4.0.M  Employee Assistance Program (EAP) Changes

HR 4.0.29 Policy on Employee Exempt From The State Personnel Act

HR 4.0.30 Misuse of State Property

HR 4.0.30a University Ethics Helpline  (Chancellor's Letter)

HR 4.0.31 Reduction In Force Policy

HR 4.0.32 Merit-based Recruitment and Selection Plan

HRD 1 INTRODUCTION

The purpose of the Human Resources Office at Fayetteville State University is to support the institutional mission of the University by providing comprehensive and timely human resource services with respect to recruitment and employment, benefits administration, classification and salary administration, staff development and training, employee safety and health, and employee relations for all staff employees subject to the State Personnel Act. The Human Resources Department also monitors employee safety and health, and provides benefits administration and other less comprehensive personnel services for faculty members and staff employees exempt from the State Personnel Act. In addition, the Director of Human Resources is designated as the University Affirmative Action Officer with full responsibility for the University's programs of Equal Employment Opportunity through Affirmative Action. We look forward to every moment of truth opportunity to interface with and provide services to our students, staff/faculty, and the public at-large, as we go about our business of providing quality customer service to all we serve.

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HRD 1.1 Mission Statement

The Human Resources Office has responsibility for:

• Developing and implementing innovative human resources management strategies and programs to attract, compensate, develop, motivate, and retain the best qualified staff employees whose diversity and skills contribute to and sustain Fayetteville State University's stature as a quality educational and comprehensive Level -1 institution;

• Providing a safe environment in which all members of the University community may work, study and live.

In carrying out this mission, members of the Human Resources Office will be guided by the following objectives:

- Quality is to be the hallmark of the Human Resources Office.

- Develop a consensus-building approach to the development of policies and procedures. Eliminate red tape and bureaucracy.

- Solicit input from appropriate sources and move decision-making to the lowest level practical.

- Set priorities and achieve our goals through the use of plans tied to measurable results and observable behaviors.

- Efficiently and effectively manage the resources (people, funds and facilities) provided to accomplish our mission and achieve our goals.

- Improve communication, information management, and the use of technology.

- Promote a "customer service" orientation in all we say or do.

- Seek to reward and recognize staff employees for excellence and innovation. Emphasize the achievement of successful results.

- Encourage participation in training programs to build competencies and strengthen team-building.
 

As an organization, the Human Resources Office values collegiality, excellence, and customer service as exemplified in behavior reflecting teamwork, flexibility, innovation, results and ethical actions.

To accomplish the mission and carry out the functions listed, the Human Resources Office is organized as indicated on the organization chart (see HRD 1.2).

Long-term goals and short-term objectives for the Human Resources Office are jointly developed by the Director of Human Resources and the functional area leaders. These goals and objectives are reviewed, updated, and published annually. They describe the desired results (future) toward which the efforts (present) of the staff are directed. The goals and objectives also serve as standards for evaluating the work performances which are documented annually (Human Resources Office Annual Report). In addition, the goals and objectives are a major source of input to the development of each staff member's Performance Management Workplan, which is used in the annual evaluation of the staff member's performance as compared to established expectations.

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HRD 1.2 Organizational Chart

 Human Resources reports directly to the Vice Chancellor of Business and Finance.
 

HRD 2 ADMINISTRATIVE STRUCTURE

HRD 2.1 Job Descriptions

Associate Vice Chancellor of Human Resources
(Angela Revels-Bullard)

• Work with the Executive Staff of the University regarding Human Resource implications of plans and strategies.
• Plan for future staffing (non-faculty) needs.
• Ensure fair and consistent implementation of personnel policies and procedures.
• Direct the administration of compensation programs including fringe benefits.
• Design appropriate staff recruitment and employment strategies and procedures.
• Ensure compliance with federal and state fair employment laws and other legal restrictions in all employment practices.
• Direct the administration of a performance management system for classified (SPA) staff employees based on established performance expectations.
• Stay abreast of employee relations issues and be prepared to offer recommendations for problem-solving.
• Oversee the fair application of staff employee grievance procedures.
• Ensure employee personnel records (both hard-copy and computer-supported) are properly maintained.
• Ensure compliance with safety and health standards.
• Administer an Affirmative Action Plan to ensure Equal Employment Opportunity.
• Budget Administration for the Office
• HR Web Page

Affirmative Action

• Preparation of Annual Updates to the University's Affirmative Action Plan in accordance with OFCCP Revised Order 4.
• Compliance Reviews.
• Investigation of complaints filed with outside agencies (e.g. OAH, EEOC, OFCCP, etc.)
• University Mediators

Manager of Personnel Services Unit  (Doris B. Lane)  

• Temporary Employment
• Manage "Extra Duty" Compensation
• Fair Labor Standards Act
• Salary Surveys
• Cyclic Audits
• Special Report Request ( Address Tabs/Labels)
• Integrity of the HRS Database (Personnel)
• Personnel and Position Actions (Direct Entry)
• Administration of Pay for Performance (Performance Salary Increase)
• Files and Records Management
• University Leave Program

Manager of Benefits/ Workers' Compensation /Unemployment Ins. (Wilma A. Thorpe)

• Faculty and Staff Benefits Program
• Benefit Analysis and Statistics
• Employee Counseling including Annual reviews
• Maintain Individual Benefits Files (All employees)
• Health Benefits Representative 
• Workers' Compensation
• Employee In/Out-Processing
• Processing of Unemployment Insurance
•  Misc. Salary Surveys

Manager of Training/Employee Relations (Sabrena P. McDonald)

Training & Staff Development

• Conduct Needs Surveys
• Update Training Catalog
• Plan and facilitate Training/Staff Development Programs
• Facilitate Supervisor Training
• Coordinate Off Campus Trainings
• Interaction Management
• Educational Assistance Processing
• Tuition Waiver Processing
• New Employee Orientation (Faculty and Staff)
• Monitor Training Database
• Performance Management Program (SPA and EPA)
• Staff Recognition and Awards

Employee Relations

• Provide assistance with Employee Relations issue
• Employee Relations Statistics/Trends
• Maintain Employee Relations Database
• Process Discipline and Adverse Actions
• Process Grievances and Appeals
• Employee Assistance Program

Manager of Classification & Compensation  (Becky A. Thompson)

• Position Management (Staff)
• Position Classification (including "non-teaching" EPA Employees)
• Classification Reviews (Appeals)
• Review of Classification Standards
• Position Analysis
• Job Audits
• Maintain Organizational Charts
• Maintain Position Description Files (EPA and SPA Staff)
• In-Range Salary Adjustment Program

Employment Support (Sheila Bizzell)

• Recruitment
• Employment Information
• Qualifications Review
• Salary Administration
• Review of Selection 
• Staff Employment Statistics
• Maintain Job Vacancy Website
• Project Lead for SunGard (SCT Banner)

Administrative Support (Ann Zomerfeld)

• Office support for the Director of Human Resources,  Manager of Personnel Services,  Manager of Benefits/Workers' Compensation and Unemployment Insurance and Manager of Employee Relations/Training
• Monitor telephone lines
• Schedule appointments and coordinate travel for the Director of Human Resources
• Supervise FSU Work-study students
• Coordinate and complete annual Equal Opportunity an Affirmative Action and Veterans Reports
• Assist in coordination the Faculty/Staff Awards Luncheon and recognition activities employees
• Administrative support and co-chair to the Campus Chair in charge of the Annual State Employee Combined Campaign (SECC)
• Campus coordinator of the Summer Youth Employment Program
• Coordinator of all aspects of Student Employment
• Verification of Employment
• Monthly Service Certificate Program
• HR Budget Monitoring

Staff Development Technician II (Vacant)

• Schedule and organize workshops/trainings
• Data Entry ( Training)
• Educational Subject Research
• Provide Performance Management Information
• Maintain appointment calendar for the Manager of Employee Relations
• Assist in facilitating workshops/trainings
• Faculty/Staff Wellness Program
• Maintain employee files
• New Employee Orientation

Personnel Assistant IV (Su'Sun Hunt)

• Banner Data Entry
• Personnel Actions
• File Maintenance
• Clerical Support

Benefits/ Workers' Compensation /Unemployment Insurance (Maria Rhodes)

• Assist the Benefits/Worker's Compensation Administrator
• Process all benefits forms
• Conduct orientation for temporary employees
• Process temporary employee timesheets
• Reconcile insurance invoices
• Maintain confidential personnel files

Employment/Recruitment (Mellinae E. Cogdell) 

• Applicant Advisement
• Application Data Entry
• Assist Manager of Employment and Recruitment

Banner Data Entry (Theressa Graham)

• Leave Program
• Enter predetermined codes
• Data comparison
• Web Time-Entry
• Degree Verification

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HRD 2.2 Human Resources Office Administration

The Director of Human Resources is responsible for the overall administration of Human Resource programs and reports to the Vice Chancellor of Business and Finance.

1. Office Hours

The Human Resources Office hours are from 7:30 am to 5:00 pm Monday through Friday. 

2. Staff Meetings

The Human Resources Office staff meetings are held every other Monday at 8:15am.  The Director of Human Resources meets with the Vice Chancellor of Business and Finance on a bi-weekly basis.

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HRD 2.3 Telephone Directory and E-Mail Addresses:
(W.R. Collins Administration Building)

Associate Vice Chancellor of Human Resources
Angela Revels-Bullard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 672-1696  
arevelsb@uncfsu.edu

Assistant Director of Human Resources
Debbie Burgess. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 672-2461
dburgess@uncfsu.edu

Program Assistant
Ann Zomerfeld. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-1856
azomerfe@uncfsu.edu

Manager of Personnel Services & Leave/Payroll
Doris B. Lane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  672-1828
dlane@uncfsu.edu

 Leave Program
Theressa Graham . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-1823
tgraham1@uncfsu.edu

Personnel Assistant IV/Data Entry
 Su'Sun Hunt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-2246
shunt@uncfsu.edu

Manager of Benefits/Workers' Compensation & Unemployment Insurance
Wilma A. Thorpe . . . . . . . . . . . . .. . . . . . . . . . . . . . .  . . . . 672-1825
wthorpe@uncfsu.edu

Benefits Support
Maria Rhodes. . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . .672-1451
mrhodes@uncfsu.edu

 Manager of Training & Employee Relations 

Sabrena P. McDonald. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-2889
smcdonald@uncfsu.edu

Office Assistant IV
Kindra Jackson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-1820
kgivens@uncfsu.edu

SPA & EPA Classification/ Compensation 
Becky A. Thompson  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .672-1826
bthomps5@uncfsu.edu

Manager of Recruitment and Employment
Sheila Bizzell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .672-1455
sbizzell@uncfsu.edu

Applications/Recruitment
 Mellinae E. Cogdell  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672-1146
mcogdell@uncfsu.edu

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The Human Resources Office follows the university calendars in order to provide human resources services to the university.

HRD 3.1 University Holiday Schedule

The Human Resources Office observes and follows the University Holiday Schedule. Human Resources is responsible for the distribution of the current University Holiday Schedule to all offices/departments. The following is the 2007 University Holiday Schedule:
   

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