FAYETTEVILLE STATE UNIVERSITY
INTERNAL AUDIT OFFICE
AUDIT MANUAL
September 12, 2007
Concept of Operations
The Internal Audit Office is an independent and objective audit
activity designed to add value and improve Fayetteville State
University operations. It helps the Chancellor in accomplishing
mission objectives by bringing a systematic, disciplined approach to
evaluate and improve the effectiveness of risk management, control,
and oversight.
The Internal Audit Office must be flexible so as to meet, on an
immediate basis, the needs of the Chancellor and staff. Internal
Audit addresses these needs through timely assessments and increased
emphasis on new or real-time risks and controls. Internal Audit
emphasizes responsive, problem-oriented services using professional
methodologies, local knowledge, current technology, and objectivity
to solve problems and manage inherent risks. The Internal Audit
Office complies with generally accepted Government Auditing
Standards.
Mission
The Office of the Internal Auditor is an independent appraisal
function established within Fayetteville State University as a
service to management and the Board of Trustees. The overall
objective is to perform independent audits, reviews, and
investigations that provide reasonable assurance that stewardship is
maintained over the University’s assets. The overall objective will
be accomplished through the timely application of audit procedures
in accordance with generally accepted auditing standards. The
procedures will provide management with analyses, recommendations,
and pertinent comments concerning the operations and activities
reviewed.
Scope of Authority
In accordance with express authorization, the Office of the
Internal Auditor shall have full and free access to information
necessary to perform audits, reviews, and investigations. Also, the
Office of the Internal Auditor shall be authorized to request, under
reasonable conditions, a written response to any findings or
recommendations contained in any audit, review, or investigation.
Responsibility
The primary responsibility of the office is to evaluate the
University’s control structure to ensure that the system, practices,
and policies provide for:
- The safeguarding of University assets.
- Compliance with Federal and State laws, and Fayetteville State
University, Board of Trustees, and Board of Governors’ policies
and procedures.
- Examining financial transactions for accuracy.
- The accomplishment of established University’s objectives and
goals.
- Reliability and integrity of data produced by information
systems.
- Evaluating and monitoring the computer center’s system of
internal control to ensure adequate security and retrieval of
necessary data for audit purposes.
- Evaluating program performance.
- Testing the timeliness, reliability, and usefulness of
institutional records and reports.
Independence
The effective discharge of the internal audit function requires
an organizational placement of the function that is conducive to a
broad scope of audit activities, adequate consideration of audit
reports, and effective action on audit findings. The Office of the
Internal Auditor is accountable to the Chancellor. Such an
organization structure provides for professional independence and
objectivity. To ensure objectivity and independence, the office
shall have no management responsibilities for units for which it
provides audit services.
Reporting
In carrying out the duties and responsibilities, the Internal
Auditor will issue reports to the Chancellor, Vice Chancellors in
charge of the audited area(s) and in most cases, the Department Head
or Dean of the audited area. The Vice Chancellor in charge of the
audited area is responsible for ensuring that corrective action on
reported deficiencies are planned or completed within a reasonable
period after receiving an audit report disclosing weaknesses.
The Department Head or Dean of the audited area is responsible
for sending a written report regarding corrective action to the
appropriate Vice Chancellor and Internal Auditor. Subsequent to the
reported corrective action plan, the Department Head or Dean should
issue a status report to the Vice Chancellor and Internal Auditor.
If it is the opinion of the auditor that a situation is
significant, severe or appears that management is not sufficiently
addressing the identified situation through appropriate corrective
action, the auditor is responsible for bringing such to the
attention of the Chancellor. The Internal Auditor shall meet,
on a periodic basis, with the Chancellor
and report on audit activities. In addition, the Internal Auditor
shall issue a detailed report, upon request, to the Chancellor.
Annual Planning
The Internal Audit Office shall develop and maintain an annual IA
Plan containing the projected workload for the IA staff. The plan
has many other uses, including the following:
A way of involving management, and obtaining their commitment,
in the IA planning process.
A mechanism to report accomplishments.
A visible sign to management that IA resources are focused on
their needs.
The focus of the IA Plan will be directed towards high risk
areas. The IA Director should obtain input from customers, that is, the
Chancellor, Vice Chancellors, Deans, and Directors, etc. The IA
Director should obtain this input using method(s) that will be most
successful in fostering participation in developing the plan. Some
of the more common methods are: face-to-face meetings, telephone
conversations, e-mail messages, and formal memoranda.
When using the memorandum or message methods to solicit input
from customers, the following basic elements should be included:
(1) Request customers to submit known or perceived risks or problem
areas for potential IA assistance.
(2) Request that areas submitted be risk assessed and
prioritized so that the most important problems/risks stand the
best chance of receiving IA assistance. Using the criteria
below have the customers identify risk low (1) to high (5).
Risk assessments may be based on:
History of Problems (weak controls, problems, in recent
audits, etc.)
Regulatory Compliance & Public Scrutiny (High public interest
and many regulatory requirements may increase risk).
Reliance on Information Technology (Heavy reliance on
information technology may increase risk for newly implemented
processes; especially if locally developed and used by inexperienced
staff).
Dollar Volume & Liquidity of Assets (Large dollar volume
flowing through a system and high liquidity of assets generally
increase risk).
Organization Stability & Change (Significant organizational
changes and lack of continuity in personnel may mean the control
system is less effective than in prior periods).
Also, consider other sources, such as ideas from audit staff,
knowledge of the mission functions, external audit information; etc.
The Office of the State Controller requires State agencies,
Universities, and Community Colleges to perform a Self-Assessment
of Internal Controls annually. The Internal Audit Office is
required to review the completed internal control questionnaires.
This requirement should be included in the Internal Audit’s Annual
Audit Plan.
Emphasize the Plan as a flexible and living document. Customers
may submit a request anytime during the year for unforeseen high
priority problems. The Plan will be issued annually and updated as
necessary. The IA Director should ensure that the Chancellor and
staff are periodically informed as to the status of the Plan.
Board of Trustee’s Audit Committee
Purpose
One standing committee of the Board of Trustees of Fayetteville
State University (Board) shall be known as the Audit Committee
(Committee). The Committee shall meet quarterly. The primary
function of the Committee is to assist the Board in fulfilling its
responsibilities related to the:
Integrity of the University’s financial
statements and other financial reporting;
Adequacy and effectiveness of systems of
internal control; and
Independence and performance of the external
and internal audit functions.
The duties of the Committee do not replace or duplicate
established management responsibilities and delegations. Instead,
the Committee serves in an advisory capacity to guide the direction
of management’s actions and set broad policy for ensuring accurate
financial reporting, sound risk management, and ethical behavior.
Composition
The Chairman of the Board will select members of the Committee.
Each Committee member must be independent of management of the
University and free of any relationship that would impair such
independence. Members may not receive consulting, advisory, or other
fees from the University.
A majority of the members of the Committee should be financially
literate and, if possible, at least one member should be a financial
expert. Financial literacy is the ability to understand fundamental
financial information and statements. A financial expert is someone
who has an understanding of generally accepted accounting principles
and financial statements preferably relative to higher education;
experience in applying such principles; experience in preparing,
auditing, analyzing, or evaluating financial information; experience
with internal controls and procedures for financial
reporting; or an understanding of the audit
committee function. If feasible, the role of financial expert
will be rotated on an annual basis.
Duties and Responsibilities
The following shall be the principal audit-related duties and
responsibilities of the Committee:
Monitor internal control systems at the University through
activities of the internal and external auditors.
Meet with representatives of the State Auditor’s office to
review the University’s annual audit report and discuss
corrective actions taken if needed.
Review audit reports of University-associated Entities.
Review quarterly reports summarizing audit work performed by
the University’s Internal Audit Department.
Review and approve the Internal Audit Department’s annual
audit plan.
Review year-end financial statements, findings, the
management letter, and other matters from the annual independent
audit.
Review annually a summary of internal audits performed during
the preceding year.
Receive briefings from University management or the Director
of Internal Audit regarding any significant complaints or misuse
of funds.
Prepare and submit to the Board of Governors an annual
summary of the work performed by the Committee, and summaries of
any material reportable conditions identified by the Internal
Audit Department.
The Committee may modify or supplement these duties and
responsibilities as needed. The Committee shall have the authority
to engage, in accordance with state rules and regulations,
independent counsel or other advisors as necessary to carry out its
duties. The University shall provide appropriate funding as
determined by the Committee for payment to advisors employed by the
Committee. The Committee, with the assistance of the Office of the
University Legal Counsel and the Director of Internal Audit, should
periodically review and assess the adequacy of the Audit Committee
Charter.
Internal Audit Office Annual Requirements for the Audit Committee
- Submit Annual Plan for approval.
- Submit Audit Plan Summary annually.
- Submit Board of Trustee’s Audit Committee and Internal Audit
Office Certification letters.
- Meet and update Audit Committee at least four times a year.
Audit Types and Services
Introduction
In order to meet the responsibilities and objectives as set forth
in the Audit Charter, it is necessary for the Internal Audit Office
to perform reviews and audits of varying types and scopes depending
on the circumstances and requests from management.
Each fiscal year an annual audit plan is developed and submitted
to the Chancellor and Audit Committee for review and approval. The
audit plan is based on a risk assessment methodology, as well as
requests from management. Audit services can be requested by members
of the university community through memos or email. The following
types of audit services are provided by the Internal Audit
Department.
Audit Liaison
The Director of Internal Audit serves in the capacity of Audit
Liaison Officer. In this role, the Director and other members of the
department are the initial contact point and coordinators of
external audit activities. In accordance with UNC General
Administration requirements (McCoy, 7/16/96), the Internal Auditor
will be informed by the Chancellor, deans, and department heads of
all internal reviews being conducted by other university employees.
Any reports and related work papers resulting from these reviews
will be accessible to the Internal Auditor for follow-up.
Follow-up Audits
Copies of all University audit findings and recommendations
issued to management by external auditors and investigators along
with University responses shall be forwarded to the Internal Audit
Office in a timely manner. During the period of resolution, the
Office of Internal Audit monitors the progress of the corrective
action being implemented. Upon implementation of the recommendation
or other alternative action by management, the Internal Auditor
performs verification procedures to ensure that the stated plan of
action has in fact been implemented and issues a status report.
Financial Audits
A financial audit is a review intended to serve as a basis for
expressing an opinion regarding the fairness, consistency, and
conformity to financial information with generally accepted
accounting principles. Financial audits can be full or limited in
scope, depending on the objectives.
A full scope financial audit consists of a review of the
financial statements of an entity of sufficient extent to express an
opinion on those statements. Such an audit is conducted in
accordance with generally accepted auditing standards as adopted by
the AICPA. The North Carolina Office of the State Auditor normally
performs the University’s financial audit. External accounting firms
perform the audits of the University’s affiliated entities.
Financial audits that are limited in scope are normally performed
by the Internal Audit Office. These audits can include a transaction
cycle review of administrative systems such as purchasing, payroll,
and payables or a special examination of the financial activities of
a decentralized university department.
Operational Audits
Operational audits are concerned with the effectiveness and
efficiency of operational units within the University. Effectiveness
measures how successfully an organization achieves its goals and
objectives. Efficiency measures how well an entity uses its
resources to achieve its goals.
Compliance Audits
A compliance audit measures the compliance of the client with
some established University, UNC System, Federal, or State laws,
regulations, and/or policies.
Information Technology Audits
Information technology audits are conducted
to evaluate the quality of the controls and safeguards over the
information technology resources of the University. These audits
normally consist of reviewing the effective use of information
technology resources, adherence to management's policies, and to
encourage the design and implementation of adequate controls over
computer applications and the computing environments in which they
are used.
Investigative Audits
These audits are normally requested by management and/or
anonymous tips and focus on alleged, irregular conduct. Reasons for
investigative audits include: internal theft, misuse of State
property, and/or conflicts of interest.
Consultations/Advisory Services
The Office of the Internal Auditor also provides routine
consultation and advisory services to University management. This
may include but is not limited to interpreting policies and
procedures, participation on standing committees, ad-hoc meetings,
and routine information exchange.
AUDIT PROCESS
Planning
The head of the department or area being audited is informed in
advance that an audit has been scheduled. An entrance conference
will be held for the audit team and department members to discuss
the purpose and objectives of the audit.
An audit program should be developed to collecting, analyzing,
interpreting, and documenting information to satisfy the objectives
of the engagement.
The program is a list of steps to be performed to obtain
sufficient, competent evidence that will serve as the basis for the
conclusions made in the final report. The work program is prepared
in the planning phase of each engagement prior to commencement of
fieldwork and modified, as appropriate, during the course of the
engagement
Fieldwork
The fieldwork stage depends on the nature of the audit service
and should be designed to focus on operations identified as the most
important or the most problematic for the department. During a
typical operational audit, Internal Audit performs an evaluation of
the department's systems of internal control and tests the
compliance with these controls. Key personnel are interviewed,
office policies and manuals are reviewed, and documents maintained
by the department are examined. Compliance with University policies
that are supposed to be administered at the department level is
reviewed.
Reporting
After the conclusion of fieldwork, Internal Audit prepares a
draft report which is provided to department management for
discussion purposes. The report should contain no surprises for the
managers with whom Internal Audit has been working. The report is
usually formatted with a paragraph explaining the background and
scope of the audit, a paragraph providing a brief summary of the
positive findings and areas for improvement that were identified in
the audit, and a paragraph requesting management's response to the
report. Findings and recommendations are attached in approximate
order of priority.
Exit Conference
Internal Audit schedules an exit conference with managers to
discuss the report and how management will respond to
recommendations. If there are significant changes to the draft, a
second draft of the report may be issued. Management's written
responses to Internal Audit's recommendations are requested within
30 days of the draft report's issuance. Once the report is
finalized, management responds. The response consists of three
components: whether management agrees or disagrees with the problem,
an action plan to correct the problem, and the target date for
implementation.
After a draft audit report has been issued, the Internal Audit
Office will make every effort to settle differences about audit
findings and recommendations. When differences cannot be resolved,
the Internal Audit Office may forward the matter to the Chancellor
for further discussion and possible resolution.
The final version of the audit report acknowledges and
incorporates management's responses to each recommendation. It is
distributed to the senior officers and department managers
responsible for the operations being reported upon. Final internal
audit reports are routinely requested by and provided to external
auditors for review in conjunction with the annual audit of the
University's financial statements.
Follow-up Audit
Internal Audit will schedule a follow-up audit. The follow-up
audit should be done approximately six months after the issuance of
the report and involves determining if and how each matter has been
resolved. Follow-up audits involve inquiry of management and some
limited test work. Follow-up audit reports outline the findings that
have been completely resolved, those that are partially resolved,
and the outstanding or new items that have not been addressed. They
are issued in accordance with the same reporting process that is
described above.
Work Papers
Introduction
Working papers are defined as the documents containing the
evidence to support the auditor’s findings, opinions, conclusions,
and judgments. They include the collection of evidence, prepared or
obtained by the auditor during the review. The auditor is required
to prepare and maintain working papers.
Basic Principles of Working Paper Preparation
Working papers should be:
- Legible and neatly prepared.
- Understandable without the need
for detailed supplementary oral explanations.
- Restricted to matters that are materially important and
relevant to the objectives of the assignment.
The procedures followed by the auditor, including the analysis
and interpretation of the audit data, should be documented in the
working papers. Knowledgeable individuals using the working papers
should be able to readily draw the same conclusions as the auditor
in charge and determine the purpose, nature, and scope of the audit
work. Well prepared working papers also permit another auditor to
pick up the engagement at a certain point and carry it to its
conclusion.
Information should be clear and complete, yet concise. Normally,
each working paper should only be limited to one subject and only
one side of the paper should be used.
Working papers should be restricted to matters that are
significant and relevant to the objectives of the review.
Unnecessary or irrelevant working papers should not be prepared.
Each working paper should contain sections for purpose, source,
scope, and conclusion. As applicable, include the elements of
criteria, methodology, condition, cause, effect, and
recommendation in the appropriate section. Discussions on the
working paper sections follow:
(1) Purpose. This section of a working paper explains
why auditors are doing the audit work and what the auditors are
trying to accomplish.
(2) Source. This portion of a working paper tells the
reader where the auditors obtained the information. Auditors
should provide enough detail to permit an independent reviewer to
find the source of the information recorded on the working paper
without assistance.
(3) Scope. This portion of a working paper defines the
parameters of the information gathered and how the auditors did
the work. It provides things such as: (1) the total number of
items available for selection and the number selected, (2) the
basis for choosing what the auditors examined, or (3) the period
covered.
(4) Conclusion. In this section of a working paper,
auditors should draw conclusions by analyzing and interpreting the
results of conversations, observations, tests, analyses,
information obtained, and other related facts. Most importantly,
the conclusion should answer the purpose for which auditors
prepared the working paper.
During the engagement, working papers should be maintained in a
binder to facilitate their efficient use and ensure against loss or
damage.
Indexing
The primary purpose of indexing is to facilitate the
cross-referencing of working papers to each other and to the draft
and final report.
An indexing system should be established for each engagement as
part of the overall audit review. It should be simple and capable of
expansion as well as tailored to the overall focus of the review. By
following the work program, the indexing system permits ready
reference to any working paper.
The indexing system should show the logical grouping of
interrelated working papers. Appropriate groupings will not only
contribute to ease of reference but also will assist the auditor’s
analysis, interpretation and summarization of the results of the
engagement and facilitate review.
Working papers should be indexed as soon as possible after
preparation. Establishing an indexing system early in the review
process will make this task easier.
Because of the diversity of the engagements at FSU, no specific
all-encompassing system of indexing can be prescribed. However,
uniform rules and guidelines facilitate a common understanding of an
overall system, as well as facilitate review by providing the
reviewer an understanding of what to expect in each set of working
papers
Cross-Referencing
Cross-referencing is defined as a notation at one place in the
working papers to related information in another place.
Cross-referencing may consist of an index page number, line/column
of a schedule, reference to a paragraph of narrative document or any
other unique identifier which will pinpoint the location of data in
the work papers.
No engagement should be considered complete until the working
papers are cross-referenced. The engagement report is developed
through an evolutionary process, including detailed supporting
working papers, analyses, draft, and final reports.
Cross-referencing should be ongoing. It is an important audit tool
in ensuring that all pertinent facts and conclusions have been
considered and that adequate support exists for the audit team’s
position.
Working Paper Reviews
The Internal Audit Director should review of all working papers
to assure quality. The auditor should be informed of the results of
the working paper reviews. After the auditor has considered the
reviewer’s notes, he or she should revise the working papers and
perform additional work if needed. The auditor should then comment,
in writing, on the revisions and on any additional work
accomplished.
Physical Protection/Work Paper Retention Policy
Auditors should protect working papers to ensure they are
accessible only to authorized persons. Auditors should not leave
working papers in places accessible to the public, personnel of the
audited activity, or other unauthorized persons. Based on UNC
guidance—University General Records Retention and Disposition
Schedule—audit reports should be transferred to University Archives
after 10 years for appraisal and final disposition. Work papers can
be destroyed after 3 years.
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