Student Media Assistant

Description:

The Student Media Assistant will assist the Media Services Unit with troubleshooting, installation, maintenance, and repair of classroom computer hardware and software, as well as, researching emerging classroom audiovisual technology.

Specific duties include:

• Maintenance of existing SMART classrooms.
• Upgrading of older SMART classroom equipment and software.
• Continuous research and testing of new classroom technologies.
• Assist with special events audiovisual setups.
• In downtime, students will answer the ITTS Helpdesk phone.
• Other duties as assigned.

Qualifications include:

• Good oral and written communication skills.
• Positive customer service attitude and skills.
• Excellent telephone etiquette.
• Ability to interact well and work cooperatively with campus community, including but not limited to students, faculty and staff.
• Must have a willingness to learn.
• Must show initiative and responsibility.
• Punctuality and reliability in attendance.
• Must be knowledgeable or proficient in use and support of various Windows operating systems, Microsoft Office Suite and other office automation software and tools.
• The independency of work will depend on the student level, knowledge and skill set.

How to Apply

ITTS Job Applications are accepted electronically. For questions or comments, contact Alana Stephenson.