Information Technology and Telecommunications Services

Student Trainer Assistant

Description:

The Student Trainer Assistant will support the Training Unit in developing and conducting workshops for the university, assist in new user orientation, professional development of faculty and staff and also student training.

Specific duties include:

• Prepare the appropriate materials for the workshops.
• Prepare and maintain the training lab prior to and after all workshops.
• Act as a proctor for ITTS training classes and workshops.
• Participate in special university events to promote services offered by ITTS (i.e. First Steps).
• Distribute advertising flyers as needed.
• Other duties as assigned.

Qualifications include:

• Good oral and written communication skills.
• Positive customer service attitude and skills.
• Excellent telephone etiquette.
• Ability to interact well and work cooperatively with campus community, including but not limited to students, faculty and staff.
• Must have a willingness to learn.
• Must show initiative and responsibility.
• Punctuality and reliability in attendance.
• Must be knowledgeable or proficient in use and support of various Windows operating systems, Microsoft Office Suite and other office automation software and tools.
• The independency of work will depend on the student level, knowledge and skill set 

How to Apply

ITTS Job Applications are accepted electronically. For questions or comments, contact Alana Stephenson.