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Information Technology and Telecommunications Services

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Telephony

Network Services is responsible for providing telephony services to FSU's main and remote campuses. These services include: Voice over IP (VoIP), voice mail, faxing, agreements with cellular providers, accounts and billing, and MAC (Moves, Adds, & Changes). Staff and faculty requesting desk phone support, please complete the Telephony Service Request form; if you require cellular phone support, please complete the Cellular Phone and Service Request form.

Note: All cell phone requests must be approved by the department Vice-Chancellor or Dean.

Services
Telephony Requests for Faculty and Staff are made through the ITTS work order system
  • Telephony Service Request - call 910.672.HELP (672.4357)
  • Cellular Phone and Service Request - call 910.672.HELP (672.4357)
  • Add/Move/Change - Desktop Phone Sets - call 910.672.HELP (672.4357)

 

 

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