Information Technology and Telecommunications Services

Services

Email
Fayetteville State University is currently using a Microsoft Exchange Mail environment.

Network Printing
Managed Remote printing is provided through IP-based printing to Networked HP printers.

File Storage

Internet Access
Fayetteville State University’s Internet access is provided by MCNC(NCREN) a non-profit organization providing the university with 1Gbps of throughput to the Robeson Street Central Office, and an 1Gbps of throughput to Raleigh. Fayetteville State University is one of fourteen Regional POP sites within the NCREN network. 

Network Backbone Service
The Networking Services Group designs, supports, and maintains the production networking and telephony infrastructure for the campus. The group also charts new directions and capabilities for integrated telecommunications and high-speed networking.

The Networking Services Group is responsible for the operations management of data network on the campus backbone and within all buildings of Fayetteville State University, from the wall plate to the hand off point to the Internet, with the goal of maintaining and evolving a high-performance, high-availability networking environment that will stay ahead of the needs of the faculty, staff, and students in their education, research, administration, and service missions.

The Networking Services Group is also responsible for all aspects of the University’s voice, video communications transport infrastructure. The group is responsible for the design, engineering, construction, operation and maintenance of the campus fiber optic network, telephony and voice messaging systems, DirecTV and video networks, third-party networks, materials management, and logistics. In addition, Networking Services provides the related customer service support functions for all faculty, staff, students, and vendors.

Network Satellite Service
Fayetteville State University supports the following five satellite locations: Seymour Johnson Air Force Base, FSU-Fort Bragg, Institute for Community Justice/FSU Bookstore (Bronco Square Plaza), Chancellor’s Residence (Skye Drive), and University Place Apartments. Fort Bragg, Bronco Square Plaza, and the Chancellor’s Residence are directly connected to Fayetteville State University’s main campus via 10Mbps MetroEthernet connections; University Place Apartments is connected to main campus via 1000Mbps Gigabit Fiber, and Seymour Johnson Air Force Base is connected via site-to-site VPN over a DS3 (45Mbps) connection.

Desktop Connectivity
Fayetteville State University users access the campus network over a 10/100 switched Cat6 Unshielded Twisted Pair (UTP) connection.

Computer Equipment Ordering Assistance and Recommendations
Support and assistance with ordering computer equipment is provided to all Fayetteville State University users. The recommendations on our pricing page have been tested and verified to be compatible with our software packages and network configurations. Ordering information is available on this web site for ordering computers, printers, and accessories.

Lab Design Assistance
Support is available for designing and coordinating the installation of new computer labs. Support is also available for reconfiguring and updating of existing computer labs.

New and Renovated Construction Design Assistance
Support is available for engineering and designing of computer services for new and renovated construction.

Network Security
Fayetteville State University’s Network Security Group oversees the security of the University’s network infrastructure information. The Network Security Group is responsible for coordinating and ensuring Network Security across the University in a manner that is consistent with industry best practices and the University’s compliance obligations.

Research and Development
Looking into products, services, and technologies for possible use by the campus community. Research and development is done by acquiring new technologies and testing them for what can or cannot be done. Models are then developed for future reference.