Information Technology and Telecommunications Services
Welcome to Residential Services!
Residential Services provide network connectivity to residence halls on the FSU campus. This service grants students access to campus network resources, as well as to the Internet. Our mission is to provide a safe, fast, and convenient network connection to students residing in our residence halls, and enhance the intellectual environment with professional, timely, and reliable IT support.Bronco Tip
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Providing You With the Best Service
In order to provide you with the most up-to-date media and technological services, FSU has provided you with a list of minimum and recommended requirements. >> Learn More
Protecting You
To ensure a high quality infrastructure for your academic purposes, ResNet is committed to enforcing Fayetteville State University’s Acceptable Use Policy. This policy is in place to protect the access and integrity of staff, student, and campus devices. Violation of this policy will result in disciplinary action. >> Review Policy [PDF].
Customer Service
Our Customer Service Agreement outlines the level of service students should expect from the ResNet staff and the level of cooperation the Residential Services staff expects from the students. >> Learn More
Technical Support
ResNet Help Desk:
Phone: (910) 672-HELP or (910) 672-4357
Office Hours:
Phone Support: 24/7
On-site Support:
Monday-Friday: 8am - 5pm
Mailing Address:
Fayetteville State University
Attn: ResNet Manager
Cook Dining Hall, Room 125
1200 Murchison Road
Fayetteville, NC 28301