Information Technology and Telecommunications Services

Accuplacer – internet-based, adaptive placement testing system.

ACTNet – web based work order management system for Facilities Maintenance.

Altiris – allows ITTS to remotely assist, deploy, and configure individual work stations on the campus network.

Ariel- software to share digital documents between libraries.

Astra – software that enables classroom, event and resource scheduling

Banner Self-Services - used for alumni, students, employees and faculty to access personal information, advisement, registration, grades etc.

Blackboard Transaction System (Bronco Card/ID card) - used for building access, library checkout, payment for vending, copiers, cafeteria etc.

Blackboard Learning System - Online course management tool.

Change Management – record repository for level changes on hardware/software.

Citrix - provides remote access to Microsoft Office, Adobe Acrobat and other applications from any web browser.

Core One-Step Cashiering system– the industry standard payment processing solution.

CTAM - provides active duty soldiers with the opportunity to earn credits, degrees, and certificates online.

ECSI – integrated software solution that accommodates student loans.

EMT Connect - a Web-based inquiry manager, contact database, and e-mail/Web communication system to help build relationships with prospective students.

EMT Retain - a Web-based retention manager, contact database, and e-mail/Web communication system to help build relationships with current students.

E-Print – electronic report archiving software.

Evisions FormFusion – software that allows custom formatting of Banner output.

Evisions IntelleCheck – a laser check solution that works with Banner.

FootPrints – web based ITTS helpdesk and customer problem management software.

ILLiad- software to share library materials between libraries. 

Innopac/Millenium – integrated library system to keep track of library materials.

Inside FSU (Luminus) - portal providing students, faculty and administrative staff access to Fayetteville State's Intranet services.

Internet Native Banner (INB) - Internet Native Banner (INB) allows users to access Banner "proper" (the administrative system) through a web browser.

ODS – Operational Data Store stores information on a data warehouse in Raleigh at the Office of the President.

Outlook & Outlook Web Access (Webmail) - Microsoft Office personal information manager and communications program (e-mail, calendar, contacts, tasks, notes).

PCounter - Used to authorize and account for print access.

PeopleAdmin – helps Human Resources with processing employment application materials while improving service levels to applicants and hiring managers.

Police-Pak – tracking software for campus police related incidents.

RMS (Residential Management System) – web based system to manage campus housing.

TouchNet - allows Banner users to make credit card payments over the web.

VPN (Virtual Private Network) - allows users to securely access campus resources from off campus.

WiFi - phase I of the installation of a managed and secure wireless network on FSU’s campus has been completed.

Webevent – online calendar.

WebFocus – query and reporting engine which lets users have Web browser access to Banner.

Workflow – SCT Workflow's automated processes allow business events to trigger user notifications, business process logic, external or internal emails, and automated activities.