:: Home

:: Download
System Req
Instructions
Terms of Use
Privacy   

:: Skins
Download Skins
Instructions

:: Invitations
Invite a friend

:: Help
Installation
Using Flash IM
Security/Privacy
Uninstall

:: FAQ

:: Feedback
Report a bug
Comments


Flash IM Help



Installation

Create a folder on your hard drive where you want to save the software. Make a note of the folder's name so you can find the software after it has been downloaded. Go to the Web site and select Save rather than Run to download the installation file to your download folder. Double-click on the setup.exe file from your download folder to install the software. Click Next and follow the process to the end. Now that the file is installed, you are ready to add friends to your Contact List and contact them. Download installation file here.


Using Flash IM



How to signup for a Flash IM Account?

Once you have downloaded and installed Flash IM, you will need to create a Flash IM account. This can be done by running Flash IM, and clicking on the "Login to Flash IM" link. 


The login window will appear, and on the bottom-left corner, click on the link "New User? Click Here!". The new user window will appear, and all you have to do is enter a valid e-mail address, your display name, and a password.

<return to top>

How can I send a message?

You can only send an instant message (IM) to someone who has a Flash IM ID and is using a version of Flash IM. To send an IM to someone on your Friend List

Double-click the ID on your Friend List to open an IM window.

<return to top>

How can I receive or reply to messages?


When someone first sends you an instant message, the message will appear on your screen. To respond to that person, type your message in the designated text input box and press the Send button.

<return to top>

How do I add people to my list?

To add a friend to the Friend List click the Add Contact button on the toolbar, and follow the instructions contained in the Add a Contact wizard.

<return to top>

How can I change Status Icons/Messages?

There are three ways to change your current status. On the online form with all your contacts, there is a Status button on the toolbar. Click the Status button, and a menu listing all the status states available will appear. Your status will be updated on all your friend's contact list. Your status informs your friends whether you're available or busy.

- icon means that your friend is online and ready to chat.
- the clock icon means that the friend is idle, or in other words, is still online but has not used the computer in a while.
- icon means that the friend is at lunch or is eating
- user is on the phone and might not be able to chat
- icon next to a Friend's Flash ID means that the user has been blocked by and he or she cannot see if you are online or not nor can they send you any messages
- icon means that your friend is offline

<return to top>

How do I set my preferences?


To change preferences under Options, click Settings. Choose the feature whose settings you want to change. The current settings for the feature are displayed. Change the settings as you need. In the Settings dialog box, click OK to save your changes and close the Settings dialog box.

<return to top>

How can I change my password?

To change your password, you must be logged into your Flash IM account. From the Settings window, click on the personal tab and select the "Change Password" button. A new window will appear, requesting your current password and your new password. Press OK, and your new password will be saved.

<return to top>

Security/Privacy

How can I help limit unauthorized access to my personal information when using the Internet and Flash IM?

You can protect your information by following these basic guidelines:

1. Create a strong password:

Use a combination of numbers, letters and standard symbols (~, #, %), such as qwert%319.

Use at least 6 characters, but no more than 16 characters.

Use something you can remember.

Don't use personal information that someone could easily figure out, such as your birthday, your child's name, or your phone number.

Don't use common dictionary words from any language.

Passwords are case-sensitive, so note which letters you capitalize.

2. Change your password every few months.

3. Never share your password with anyone.

4. Don't respond to any message that asks for your password.

5. Never store your account information and password on your computer. That will make it easier someone to get access to the information. If you do need to write down your account information, make sure you store it in a safe place.

<return to top>

What is a virus and what can I do in order to protect myself from it?

A virus is any computer program that can make copies of itself and spread from one machine to another without the help of a user. Besides duplicating themselves, viruses are often programmed to carry out other actions. These actions are called payloads and vary from annoying (for example, altering someone’s homepage) to damaging (deleting system files). Because viruses are computer programs, they can do anything a normal program can do, including deleting files and formatting hard drives.

There are a number of ways you can protect your computer against these viruses:


1. Many viruses are designed to be sent via your Friend List without their knowledge. Before accepting or clicking an attachment, always check with the contact first to see if they intended to send the attachment to you.

2. If you are ever unsure about an attachment or link, do not double-click it. Delete the file immediately.

3. Be cautious about opening messages from people you do not know. Remember that in Flash IM you decide who is on your Friend List and from whom you want to receive messages.

4. Make sure your computer's anti-virus software is up-to-date (go to your anti-virus company’s Web site or call them to get more information).

<return to top>

Uninstall Flash IM

To uninstall Flash IM Messenger, first completely exit Flash IM Messenger, if you don't, the un-installation process will fail. Then click Start -> Settings -> Control Panel -> Add/Remove Programs. Locate Flash IM and choose Remove.

<return to top>

Last Updated: April 26, 2003 08:01 PM
Page Contact: Webmaster