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FAQ answers

Frequently Asked Questions

1.       How do I reset by Banner login pin?

2.       How do I register for classes?

3.       How do I register for a closed class?

4.       How do I get my alternate pin for registration?

5.       Who is my advisor/how do I get in contact with an advisor?

6.       How do I withdraw from a course?

7.       How do I withdraw from ALL courses from the university for the semester?

8.       What are registration errors?

9.       How do I find course prerequisites?

10.     I am a transfer student. What should I do if some of the classes that I took at another university are not showing up correctly in Banner (i.e. I am not receiving appropriate transfer credit)?

Answers

Question1: How do I reset by Banner login pin?

Answer: Contact the Office of the Registrar at 910.672.1185 for assistance. Please be able to respond to qualifying questions for verification.


Question2: How do I register for classes?

Answer: You can register online in Self-Service Banner. All undergraduate students will need their alt-pin to register. Please contact your advisor for your alt-pin.


Question3: How do I register for a closed class?

Answer: You cannot register for a closed class by searching for the class, then selecting to add the course.  If you use this method you will see a C beside the class, blocking you from registering.  In order to register for a closed class, you must first obtain a closed class override from the instructor.  Once the override is obtained, log onto Self-Service Banner and then enter the CRN for the course directly into the Add Classes Worksheet.


Question4: How do I get my alternate pin for registration?

Answer: You must contact your assigned advisor or the department chair of your major.


Question5: Who is my advisor/how do I get in contact with an advisor?

Answer: You can view your advisor information online in Self-Service Banner. Once you have your advisor's name you can look up your advisor's contact information in the Campus Directory. If you do not have an advisor, contact your academic department for assistance.


Question6: How do I withdraw from a course?

Answer: Consult with your advisor to ensure this is a correct course of action for you. Initiate the process by going to the Registrar's page and select the appropriate form.


Question7: How do I withdraw from ALL courses from the university for the semester?

Answer: Do not use the course withdrawal form. Contact the Office of Personal Development at (910) 672-1222/1203 to initiate this process. If you are pre-registered for any subsequent semesters and you do not intend to return the following semester, please inform Personal Development that you desire the courses to be dropped.


Question8: What are registration errors?

Answer: These are errors messages you might receive when you try to register and you are not successful. For all errors you must contact the instructor of the class and inform him/her of the error message you have received (make sure you write down the information in the "Status" box).  If the instructor approves, they will then issue an override or permit for each error message you received, so that you can enroll into the class. You may go directly to the department if you cannot reach the instructor.

Click here for more information about the registration errors.


Question9: How do I find course prerequisites?   The university catalog always provides course descriptions and prerequisites.

Click here to look up specific courses.


Question10: I am a transfer student.  What should I do if some of the classes that I took at another university are not showing up correctly in Banner (i.e. I am not receiving appropriate transfer credit)?

Answer: Contact Mrs. Ann Howard at ahoward@uncfsu.edu or at 910.672.1595 in the SBE Transfer and Advisement Center. 


   

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