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Office of Online Education

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Help and Support

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Technical Support Resources

The Office of Faculty Development provides student training and support on using Blackboard and becoming familiar with the online learning environment.

For more information, contact Online Coordinator, Shunta' Hailey at or 910-672-2522 and review PDF documents and videos on Blackboard Basics located here: Blackboard How-to's and tutorials

For all other technical support issues, contact ITTS 24/7:

A Constituent Institution of The University of North Carolina