Office of Online Education

Help and Support

Technical Support Resources

The Office of Online Education provides training and support on using Blackboard and becoming familiar with the online learning environment.

For information on our training and support services, please contact Online Coordinator, Shunta' Hailey at shailey1@uncfsu.edu or 910-672-2522 and review PDF documents and videos on Blackboard Basics located here: Blackboard How-to's and tutorials

For all other technical support issues, students should contact ITTS 24/7:

• Off campus: toll-free: (855) 877-5811
• On campus: 910-672-2085, then press 1
• Email: uncfsuhelpdesk@perceptis.com
• Live Chat