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Student FAQs about Online Education at FSU

Student Thinking

  1. What is online learning?
  2. Who is an Online Degree Completion Student (ODC)?
  3. How do I apply for admission to the University, ODC program?
  4. Can I enroll into an online course if I am not an ODC student?
  5. What are the Prerequisites for Registering for Online Courses?
  6. Is online learning for right for me?
  7. What are the benefits of online learning?
  8. How much will it cost?
  9. Can I get financial aid?
  10. How do I get my textbooks?
  11. How do I enroll in an online course?
  12. How do I register for an online course if I am in the Military?
  13. Where is my online class?
  14. When can I begin my online class?
  15. Where are student tutorials on accessing and using online classes?
  16. Where can I find textbook information?
  17. What is Netiquette?
  18. What are the technical requirements for an online course?
  19. Who do I contact if I have any technical issues with Blackboard?
  20. Who do I contact if I forgot my password, or do not know my student network account information?

What is online learning?
Online learning is a learning experience delivered via a computer and the Internet. Course work is conducted through, discussion groups, external resources, exams, quizzes, social rooms, blogs, wiki’s, learning activities and online submitted assignments.


Who is an Online Degree Completion Student (ODC)?
Since FSU only offers our upper-division (junior and senior level) courses online, ODC students must already have completed the University College Core Curriculum, or be dual enrolled with a partnering community college.  Please use the Programs link below to visit the online degree-completion website for your program of interest. The University College Core Curriculum courses are listed there. More information on community college dual enrollment.


How do I apply for admission to the University, ODC program?

  1. The Office of Admissions will receive Online Degree Completion Application

     • application fee
     • official transcripts
     • residency materials
    ;• Campus Safety Questions
    • Application Agreement Page
  2. Initial review is made on eligibility for online program – does student have 30 or more transferable hours?  If not, decision is made on admission status to university and Admissions communicates status to student:  eligible for admission, but ineligible for online at this time.  Continued path is student’s decision:  

    Option  – complete courses either in the class room at a local college/university or on-line before making transition to FSU online program
  3. If eligible for admission and possibly online (a minimum of 30 hours are transferable), copies of post-secondary transcripts provided to Office of Online Education for review of eligibility for intended online major.  Admissions proceeds with routine admissions process. 


    ****Acceptance to the University does not guarantee acceptance to an online degree-completion program.

Can I enroll into an online course if I am not an ODC student?

Yes. But, online degree-completions (ODC) students have priority when registering for online courses during pre-registration.

Current students will need to declare an online degree-completion major.  For instance, a Criminal Justice major who is completing the degree online will need to go to the Registrar's website and change his major to Criminal Justice Online.


What are the Prerequisites for Registering for Online Courses?

The following conditions must be met in order for a student to enroll in an online course that is a part of a degree-completion program:

  • been admitted to the University
  • declared an online degree-completion major (been accepted to the online degree-completion program to which he/she applied)
  • student must have no holds on his/her student account

** Please note: online registration is limited. Acceptance to the University and acceptance to an online degree-completion program does not guarantee a seat in an online course.


Is online learning for right for me?
Online classes are often very different than traditional face-to-face classes in terms of how the material is presented. Online Learning like your traditional classes take hard work and dedication.  You must have time management, self-discipline, motivation, and good communication skills.  The personal computer is the primary learning and communication tool in most online courses, so you must be comfortable using a computer.  To find out if online learning is right for you please visit the Learn Online page for more details.


What are the benefits of online learning?
The greatest benefit of online courses is the flexibility of being able to complete the work when your schedule permits, and no set class time. ** You must also be mindful that all assignments, quizzes, exams and discussion posting have due dates or completion deadlines, so watch your dates and plan your time wisely.


How much will it cost?
Tuition for online courses is separate from tuition for on-campus courses.  Regardless of course load, tuition for online courses will be listed as a separate additional charge on your billing statement.  For more information go to:  http://www.uncfsu.edu/bursar/fees

Tuition Surcharge
All new undergraduates seeking a baccalaureate degree at Fayetteville State University will be subject to a 50% tuition surcharge if they take more than 140 credit hours to complete a four-year degree program or more than 110% of the required credit hours to complete the officially designated five year program.  Visit the Registrar's Website for the complete policy regarding tuition surcharge.


Can I get financial aid?
Visit the Financial Aid Website for eligibility criteria and steps for applying for assistance. http://finaid.uncfsu.edu/


How do I get my textbooks?
Textbooks for online courses are covered under the book-rental policy. However, unless you plan to come to the bookstore to pick up your textbooks, please be prepared to provide credit card information when you order your books online, as you will have to cover the cost of shipping.


How do I enroll in an online course?
To register for classes FSU Banner Page from the quick links located on the lower right corner of the campus homepage (http://www.uncfsu.edu) and use your Banner ID and pin to enroll in online courses. For help contact Wes Brown (wkbrown1@uncfsu.edu)


How do I register for an online course if I am in the Military?
For information for registration for military students please visit:  http://www.uncfsu.edu/military-students


Where is my online class?
FSU uses Blackboard to deliver online courses. You will need to log into Blackboard from the FSU homepage.


When can I begin my online class?
Your classes are available on the first day of class.


Where are student tutorials on accessing and using online classes?
You can find student tutorials on accessing and using online classes on the Online Education webpage, then click on student services.


Where can I find textbook information?
Log into your online course and read your course syllabus.  The textbook information should be listed on your course syllabus.


What is Netiquette?
Online manners and rules of conduct for Internet users. One of the primary rules of netiquette is not typing messages in all uppercase letters, which is considered the equivalent of shouting.


What are the technical requirements for an online course?

  • Windows 98, NT, ME, 2000, XP, Vista, Windows 7   (2000 or XP, or Windows 7 preferred)
  • High Speed Internet Connectivity: Local or National ISP Internet Service Provider (ISP)  Recommended  (AOL not recommended)
  • Modem: (56Kbps – V.90 complaint or better recommended)
  • Netscape / Internet Explorer 5.0 or higher (Internet Explorer) Recommended
  • Free Browser Plug-Ins: RealPlayer, Adobe Acrobat Reader (Can be downloaded for free from http://www.adobe.com/products/acrobat/readstep2.html), QuickTime, Flash, (Microsoft PowerPoint Reader recommended)
  • AOL or MSN browsers are NOT RECOMMENDED!

Microsoft Office 2000 (or higher) Instructors will list any other technical requirements in the syllabus. Students taking online classes must have their own computer.  We do not encourage depending on the computer at work or at the public libraries.


Who do I contact if I have any technical issues with Blackboard?
You may contact the 24/7 BLACKBOARD HELPDESK @ 910.672.2085 or toll free at 1.866.518.3955

Also for any course related issues please contact Ms. Shunta’ Hailey (shailey1@uncfsu.edu) or call (910) 672 2522, M – F from 8:00 am to 5:00 pm.


Who do I contact if I forgot my password, or do not know my student network account information?
You may contact the ITTS Helpdesk at 910.672-2085 or you may go the ITTS Department website to look up that information.

 

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