|Please be advised, charges assessed on student accounts after a disbursement has been processed is the responsibility of the student and payment will be due immediately!!|
Important Information: To be considered for a disbursement on the first day of the semester, a student "must" have pre-registered and completed all necessary financial aid processing by the predetermined financial aid deadline dates. Students to be refunded are identified when Financial Aid is posted to the student account and must have financial aid awarded greater than tuition and fees assessed. After the first disbursement, financial aid is paid to student accounts on a weekly cycle as indicated below. Choose your disbursement options of direct deposit, or paper check.
Weekly Disbursement Processing: Please be advised it takes 7 to 14 days for processing! All university offices associated with the processing of funds make every effort to adhere to the schedule noted below; however, sometimes unforeseen problems arise that may be out of university control that may delay the disbursement. Tuesday and Thursday: Student Accounts will disburse awards to student accounts based on awards processed by the Office of Financial Aid. These awards include processing of university scholarships, external scholarships, grants, and Stafford Loans (Stafford Loans includes both subsidized and unsubsidized, and Parent PLUS Loans.) Student Accounts reviews accounts for disbursements daily to prepare for each weekly disbursement. Please remember every student account must be reviewed and approved for disbursement, and Student Accounts may be required to review up to 500 to 1,000 accounts in a week which may require a minimum of 72 hours of review. Student Accounts request for requisition of funds from the Financial Reporting and Controller's Office. The funds are not approved until the next business day. The Controller wires the funds to ECSI and Student Accounts sends the disbursement file to ECSI to disburse to the students. ·
Please note: 'STUDENT E-REFUND' must appears on Banner for Student. This indicates a refund check has been approved by Student Accounts and forwarded to ECSI for processing. When 'STUDENT E-REFUND' appears, students should receive an email notification of disbursement within 2-5 business days. Students are encouraged to sign up for direct deposit. The State of NC approves the release of the funds the following business day of the fund request. Student Accounts sends the disbursement file to ECSI by 3:00pm to be process the same day.
PLEASE MAKE SURE YOUR ADDRESS IS UP TO DATE TO AVOID YOUR DISBURSEMENT FROM BEING DELAYED AT www.heartland.ecsi.net/ CLIENT CODE: REF-S6 Disbursement Schedules Please be advised that it takes 7-10 business days to receive a paper check in the mail! Direct Deposit is received within 24-48 hours. All university offices and ECSI associated with the processing of refunds make every effort to adhere to the schedule; however, sometimes unforeseen problems arise that may be out of university control that may hinder the release of refunds.