Library Instruction

A Service

Library Instruction is a service provided by University Librarians at the request of a professor. Its purpose is to help students learn how to more efficiently and effectively identify and use library resources for studying, conducting research, writing papers and completing assignments.  One-on-one instruction can also be provided on an appointmemt basis. Tours of the library can also be arranged.

Works Best

Library Instruction works best when it is presented in conjunction with a professor's specific assignment so that the librarian conducting the instruction can focus on the specific requirements of the assignment and what is needed for successful completion.  The identification and location of relevant materials and information, such as journal articles, books, streaming videos, web sites, electronic resources, statistics, arguments, data, maps or other informational materials and sources that are used in the research and writing process are key in contributing to the successful completion of assignments.

As a Distance Education student at Fayetteville State University, you have a wide range of extensive resources and services available to you. 

Eligibility for Services

Students currently enrolled in Fayetteville State University courses from off campus, and who are not enrolled in any courses taught on campus, are qualified to receive the following services and access resources. For additional information, contact Chesnutt Library's Bibliographic Instruction and Distance Education Librarian, Diana Amerson at (910) 672-1239 or by email at

ResourcesChesnutt Library's Home Page (URL: )
Gateway to the library's online catalog for books and ebooks; electronic databases for journal articles, steaming videos, statistics, biographies and other information; Internet resources like the subject LibGuides, RefWorks and how to cite resources using APA and MLA; and information about the Charles W. Chesnutt Library and its departments and resources.

Worldshare Management Services (WMS) Online Catalog (URL:

The online catalog provides access to books, ebooks, journal articles, and media items owned by FSU, other libraries in the UNC System and Libraries Worldwide.  The online catalog provides access to bibliographic records for print and electronic sources, databases and Internet resources, including state and federal government documents published by the United States Government Printing Office and the State of North Carolina. Catalog records are enhanced with links to web resources.

Journal Articles, Databases and Web Resources  (URL:
Chesnutt Library subscribes to many different electronic resources (over 270), which include databases that contain, journal articles, ebooks, indexes with abstracts, full text reference sources, such as encyclopedias, dictionaries, directories and reviews, news sources, maps, statistics, audio books, images, and streaming videos. This information is available to all FSU students, faculty and staff twenty-four hours a day, seven days a week. To access resources from off-campus, follow the directions provided on Chesnutt Library's Off-Campus Access: Access Online Resources page: (  Most times, authentication is required, which is your campus network username and password.  It is the same information that you would use to login to Blackboard or access your email.

E-Books (
E-books provide access to nonfiction, novels, short stories, plays, poetry, and historical documents available in their entirety. Ebrary, NetLibrary, MyiLibrary, and CREDO Reference are just a few of the online libraries we have that provide online, cover-to-cover, full text of books and LION, a searchable collection of over a quarter million works of poetry, drama, and prose are licensed for the FSU community by the Chesnutt Library. To access e-books off campus you will need to follow the directions provided on Chesnutt Library's Off-Campus Access: Access to Online Resources page: ( Also refer to the eBooks LibGuide for further information on accessing ebooks in our catalog and databases.

Services Provided:

Reference Services
Distance Learning students are encouraged to use the Reference Services provided by the library. Students may submit queries and requests for assistance in using the resources of the library to Diana Amerson, or Jan Whitfield,  jwhitfield@uncfsu.eduOnline LibGuides and Subject Guides and the Virtual Reference Shelf are provided to assist you with library and online resources.  Twenty-four (24) hour ASK FSU Reference Chat is also available at various places throughout the Library's web site.  During the hours the Library is open, the chat is staffed by FSU Librarians.  After hours, the staff is part of NC Knows.NCknows is a service that allows Fayetteville State University affiliated persons and  North Carolina citizens to get help from librarians across the state and use library resources from their computer. By reference chat (NC Knows) you can communicate with a librarian from North Carolina, browse web pages together, retrieve articles from NC LIVE databases and get answers to questions. It's free, helpful and easy.

Journal Article Requests
If the needed article is not available via Chesnutt Library's in-house periodicals or through the Library's electronic resources, you may request photocopies of articles through interlibrary loan. Chesnutt Library's in-house journal articles will be scanned and emailed to you or printed and mailed to you.  You will be directed on how to access our electronic materials through the databases or emailed a copy of the article, copyright law permitting.  There is no charge for this service for our students learning at a distance.Academic Search CompleteProQuest Research Library, and Omni File Full Text Mega (H.W. Wilson) These are three multi-disciplinary databases that you can begin to search for any topic you have in mind.  They contain scholarly journals, magazines, newspapers and trade publications, etc. from the sciences (chemistry, engineering, biology, physics, computer science, forensic science, etc.) to the social sciences (psychology, sociology, education, social work, etc.) to business (marketing, entrepreneurship, accounting, etc.), the fine arts and theatre, and the humanities.ERIC (EBSCOHost) via the Databases: Coverage is from 1966 - present of journal articles and documents, such as reports, handbooks, and monographs in the area of EDUCATION. ERIC, the Educational Resource Information Center, provides access to education literature and resources. The database provides access to information from journals included in the Current Index of Journals in Education and Resources in Education IndexERIC provides full text of documents and articles along with summaries and abstracts and references for additional information.  The database is located under the Databases Box under the Journal Articles and Databases Tab on the Library's web site.NC Live is a service that citizens of the State of North Carolina have access to through their academic, public, school or special library. Usually a password is required to access it, but as an affiliated person of Fayetteville State University, your campus username and password should provide access through our databases list. You can also access NC Live directly by going to and when prompted select the university and the assigned password.  You can contact an FSU Librarian for the assigned password if needed. NC Live has many databases and websites that cover different disciplines (education, criminal justice, health, nursing, social sciences, psychology, social work, etc.) and the content is provided in different formats (ebooks, articles, audio books, images, streaming videos, maps, etc.)

Interlibrary Loan Services through ILLiad                                                                                       

Requested articles not available as part of Chesnutt Library holdings will be obtained from other libraries using the Interlibrary Loan Service.  Registration is required through ILLiad, which will allow you to submit your requests electronically.

Access registration:  When the article is received, the library will email it to you or mail it to you.

Circulation Services

Checkout Library Materials from Chesnutt Library:
Distance Learning students may check out materials from Chesnutt Library without visiting the library. E-books are available electronically. Please contact Diana Amerson, 910-672-1239 or email her at If you do not reach her, contact Velappan Velappan, 910-672-1236 or email him at to request a book be sent to you. The requested book(s) will be sent by UPS mail. Information and arrangements will be sent for returning the book(s) to Chesnutt Library.  It is the responsibility of the borrower to return the book(s) on time. Books must be received by Chesnutt Library by the due date to avoid overdue notices.  Three overdue notices will result in being billed for the book's replacement costs.  You may also contact the Circulation Department directly at 910-672-1231.

Course Reserve Services:                                                                                                                                                             

Electronic Reserve items, listed on course reserve lists, allow you to retrieve the text of readings wherever you are. On the Library's homepage click on "Course Reserves" under the Search Box.  Then you can search by course or reserve item. Once you have identified the course, select the item. Click on "View Now" to open it in Adobe Reader or Adobe Acrobat. If you have any questions about Course Reserves, please contact Velappan Velappan, Head of  Access Services by email at or by phone at 910-672-1236.  

Cooperative Borrowers Privileges; Checkout Library Materials from Other Universities in the UNC System: The University of North Carolina has implemented a policy which permits students and faculty to borrow materials from other UNC System schools using a current student ID card, Driver's License or photo identification instead of The University of North Carolina Library Privilege Card (Cooperative Borrowers Card). Students are responsible for showing they are currently enrolled at their home institution.  Printing out a copy of your Library Record via the "My Library Record" link on the Chesnutt Library Home Page is a part of the identification process.  Students may use their ID card or N. C. Driver's License to verify their identity along with a printout of their Library Record and checkout materials from any of the16 constituent institutions of the University of North Carolina. Cooperative Borrowers using our institution can borrow up to five items during a four-week check-out period. The borrowers however, will be responsible for the safe and prompt return of the borrowed materials to the institution they were borrowed from, and any fines or replacement costs.  They are also subject to the rules of the lending institution.  Our loan period is not subject to renewal. If you have any questions about Cooperative Borrowers Privileges, please contact Velappan Velappan, Head of  Access Services by email at or by phone at 910-672-1236.  

Reference Desk Contact                                                                                                                                                                     

Enter the chat via the library's homepage (ASK FSU) or ASK NC KNOWS.Additional Questions?Contact Diana Amerson, Bibliographic and Distance Education Librarian by email at or by phone at (910) 672-1239 or Velappan Velappan, Head of  Access Services by email at or by phone at 910-672-1236.