Frequently Asked Questions
Answer: Contact the Office of the Registrar at 910.672.1185 for assistance. Please be able to respond to qualifying questions for verification.
Answer: You can register online in Self-Service Banner. All undergraduate students will need their alt-pin to register. Please contact your advisor for your alt-pin.
Answer: You cannot register for a closed class by searching for the class, then selecting to add the course. If you use this method you will see a C beside the class, blocking you from registering. In order to register for a closed class, you must first obtain a closed class override from the instructor. Once the override is obtained, log onto Self-Service Banner and then enter the CRN for the course directly into the Add Classes Worksheet.
Answer: You must contact your assigned advisor or the department chair of your major.
Answer: You can view your advisor information online in Self-Service Banner. Once you have your advisor's name you can look up your advisor's contact information in the Campus Directory. If you do not have an advisor, contact your academic department for assistance.
Answer: Do not use the course withdrawal form. Contact the Office of Personal Development at (910) 672-1222/1203 to initiate this process. If you are pre-registered for any subsequent semesters and you do not intend to return the following semester, please inform Personal Development that you desire the courses to be dropped.
Answer: These are errors messages you might receive when you try to register and you are not successful. For all errors you must contact the instructor of the class and inform him/her of the error message you have received (make sure you write down the information in the "Status" box). If the instructor approves, they will then issue an override or permit for each error message you received, so that you can enroll into the class. You may go directly to the department if you cannot reach the instructor.
Click here for more information about the registration errors.
Question10: I am a transfer student. What should I do if some of the classes that I took at another university are not showing up correctly in Banner (i.e. I am not receiving appropriate transfer credit)?