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State Authorization Regulations for Online Education

Overview of State Authorization Regulations

State regulations require that public universities seeking to enroll students residing outside North Carolina in distance or online programming must be approved to deliver such programming in accordance with the receiving state’s requirements.

In other words, applicants who reside outside North Carolina will only be admitted to online degree completion programs, certificate programs or individual online courses offered by Fayetteville State University if the university has secured authorization from the applicant’s state of residence, when required.

Individuals interested in applying to one of these online programs or courses who do not reside in an authorized state, should not submit an application or application fee for admission to FSU until authorization is verified. Additionally, students enrolled in programs or courses that require internships or supervised clinical placements will be unable to complete these activities in any state FSU is not authorized in.

FSU will monitor developments in state laws in each state in which it enrolls students and, if authorization or licensure is or becomes necessary, will seek those approvals. FSU is currently authorized to operate in, or authorization is not required in the following:

FSU Authorized States and Territories
Arizona New Jersey   
California New York
Colorado Ohio
Delaware Rhode Island
Florida South Carolina
Hawaii Vermont
Idaho Wisconsin
Illinois Samoa
Maine Mariana Isles
Michigan US Virgin Islands
Puerto Rico

Online Student Complaint Procedures, Forms and Contact Information                                                   

This section provides information on the processes for filing complaints or grievances at the various levels.

  1. FSU (Institution) Level

    Procedures and Forms Contact Information
    Fayetteville State University
    c/o Academic Affairs

    1200 Murchison Road
    Fayetteville, NC 28301


  2. UNC System Level 

    If a complaint or grievance cannot be resolved at the institution's level, students may file with the North Carolina Post-Secondary Education Complaints Unit.  

    Procedures and Forms Contact Information
    North Carolina Post-Secondary Education Complaints
    c/o Student Complaints

    University of North Carolina General Administration
    910 Raleligh Road, 
    Chapel Hill, NC 27515
    T: 919-962-4550

  3. Accreditor Level (SACS-COC)

    If the complaint is not satisfactorily resolved at the FSU, or UNC System levels, students may file with Fayetteville State University's accrediting agency: South Association of Colleges and Schools Commision on Colleges (SACS-COC) using the process below:

    Procedures and Forms Contact Information
    1866 Southern Lane
    Decatur, GA 30033
    T: 404-679-4500

  4. State Level: SARA-NC Complaint Processes

    Students may also file complaints through SARA-NC; a portal for the North Carolina State Education Assistance Authority. The complaint process and form is listed below:

    Procedures and Forms Contact Information
    North Carolina State Education Assistance Authority
    P.O. Box 14103
    Research Triangle Park, NC 2779
    T: 855-SARA-1-NC (727-2162)
    T: 919-549-8614, ext. 4667

  5. Outside North Carolina
    Students residing outside North Carolina may file complaints with the state education agency where they reside. Links to various resources by state are located below:



Professional Licensure Statement                                                                                                                      

If you are considering an online program at Fayetteville State University that leads to licensure or certification and you do not live in North Carolina, please contact the respective licensing board in the state where you reside before beginning the program. Students should contact the institution directly to discuss enrollment options. 

A Constituent Institution of The University of North Carolina