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University Testing Services

FSU HomeUTSTest Offered at FSUCLACLA Online

Taking the CLA Online

Introduction

The CLA must be taken in a proctored environment. Ordinarily, students go to a computer lab or other designated location.  However, that is not always possible for online students.  For this reason, CLA has arranged to offer remote proctoring through ProctorU, a company that specializes in remote online proctoring. FSU students who cannot travel to campus can still satisfy the Graduating Senior Assessment requirement.

Eligibility

CLA charges FSU a fee for each remote proctoring session.  FSU does not charge students for remote proctoring, but the added expense means that we can only allow students to test remotely if they cannot take the CLA on FSU's campus.  To be eligible to take the CLA remotely, FSU students must meet one of the following conditions:

  1. The student is officially enrolled in an online degree completion program, OR
  2. The student is enrolled in an online section of a senior capstone course in their major, OR
  3. Taking the CLA on campus would constitute a hardship so great that it would jeopardize the student's ability to graduate.

Requests to take the CLA via remote proctoring will be reviewed.  Students will be notified by e-mail whether or not they are eligible to take the CLA online.

Hardware and Software Requirements

ProctorU must verify the identity of students and monitor the testing environment throughout the testing session.  For this reason, students must use a computer that meets certain minimum hardware and software requirements.  Students must also have an Internet connection that will support the test and proctoring.

To find out if your computer and Internet connection meet ProctorU requirements, you can run a test by going to the ProctorU TestItOut page.

Testing Location 

There are also rules about where you can take the CLA and how ProctorU verifies your location:

  • Location.  The testing environment needs to be a room where you can be alone and uninterrupted for the duration of the assessment. A room in your house or a private office will usually work.  (Note: If you are taking the CLA at home, make sure it's a location where your spouse, kids, and others won't wander in during the test!) An open-use lab at a public library or an open office with multiple work-stations in the same area will not work.  Your ProctorU proctor will ask you to scan the room using your webcam so he/she can see whether the space meets the location requirements.
  • Mirror. You will need to have a mobile reflective surface such as a mirror, a CD, or a DVD with you when you test.  The proctor will ask you to hold it up to the webcam so he/she can see what's on the desk and screen in front of you.

Identification

ProctorU will ask to verify your identity. Make sure you have a picture ID, such as a driver's license, work ID, or passport, with you when you test.  An FSU student ID card will work, but many online students do not have an FSU ID. Although it is not required, you might want to have two forms of picture ID with you, just to be safe

Making an Appointment to Test

Testing through ProctorU is by appointment only. Making an appointment to take the CLA is a three-step process:

  1. Complete the registration form on the University Testing site. Select the option "I need to test online." Your registration will be reviewed by FSU personnel to confirm that you meet the eligibility requirements.
  2. Wait for an e-mail from CLAsupport@testsys.com with the subject heading "CLA+: Please Schedule Testing".FSU staff will review registration and eligibility weekly. If you don't get an e-mail within 7-10 days, contact University Testing. Note:
    1. YOU MUST access ProctorU through the link on this message.  See the linked document for a sample message from Fall 2014 (the dates for Spring 2015 will be different).  You will need the authorization code when you create a ProctorU account.
    2. DO NOT register for the CLA by going directly to the main ProctorU website. You will be charged both for the CLA ($35) and for the remote proctoring fee ($17.50).  In addition, your score will not be reported to FSU, so we will have no record that you satisfied the requirement for which you are taking the assessment.
  3. Click on the link in the e-mail to create a ProctorU account and sign up for a date and time to take the CLA.  ProctorU is available virtually 24/7, so you have a great deal of flexibility in when you set your testing appointment.  However, it is strongly recommended that you choose your appointment carefully.  Note:
    1. Make your appointment at least three days in advance of your desired date and time.  You will receive e-mail reminders three days and one day before your scheduled appointment.
    2. If you need to reschedule, you must do so at least 24 hours in advance of your scheduled date/time.  Otherwise, if you fail to show up for your scheduled appointment, ProctorU will assume you are a no-show.  FSU will be charged for the proctoring session, and you will be barred from making another appointment.  FSU reserves the right to charge the accounts of no-show students.

You must be at your testing location and computer, fully prepared, precisely at your scheduled date/time.  You should also be ready to work for ninety minutes, so you may want to use the restroom shortly before your appointment. You will use the same log-in information you used to create your appointment to log in to the testing site.  For this reason, you will need to have your location secure, your computer booted, your e-mail message open, and your other items (ID, mirror) ready.  You will log in and wait for a link to your CLA to appear. Once it appears, click on it to begin your session.

If you have any problems during the assessment, call the ProctorU main number at 855-772-8678.

The linked Remote Day of Testing document summarizes this information. You may wish to print it out. If you have questions about this process, contact University Testing at 910-672-1301.

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How to Register

All seniors who apply to graduate and all seniors with over 100 earned hours will receive periodic e-mail invitations to register for the CLA throughout the semester.  Look in your FSU e-mail for a message with "Graduating Senior Assessment" or "CLA" in the Subject heading.

If you do not find such a message, contact University Testing (910) 672-1301 Monday - Friday 8:00 a.m. - 5:00 p.m.



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