Case Management

What is Case Management: A solution-focused, strengths-based, holistic, approach to understanding an individual’s complex needs, and providing them with resources, tools, and guidance for their success.

Students

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Student Support

Case Managers work with students experiencing academic, personal, or financial difficulties. They serve as a point of contact and support for students facing challenges such as problem-solving, decision-making, and overcoming obstacles.

Crisis Intervention

In situations where students face crises, Case Managers aid in providing immediate support and connecting students with appropriate resources.

Advocacy

Case Managers advocate for students needs and/or rights ensuring they have fair treatment and appropriate access to supportive services.

Holistic Collaboration

Case Managers work closely with other university faculty and staff to provide a holistic approach to student support.

Referral Services

Case Managers connect students with appropriate campus and community resources and services. These may include mental health support, housing assistance, transportation, and more.

Resource Development

Case Managers aid in identifying gaps in support services and contribute to the development of new resources or programs to better meet student needs.