Pharmacy

WELCOME TO FAYETTEVILLE STATE UNIVERSITY STUDENT HEALTH SERVICES PHARMACY

 

PHARMACY OVERVIEW

We are a full-service pharmacy serving the university community! We provide medication consultations, fill and refill prescriptions, and offer generic medications that are always available at a low cost to students, faculty and staff. Most prescription insurance plans are accepted at our pharmacy. However, we are not currently contracted with any Medicaid or Medicaid Managed Care plan. Patients with Medicaid or a Medicaid Managed Care plan for pharmacy benefits will be required to pay for the cost of the medication.

 

FILL A NEW PRESCRIPTION

Our pharmacy can fill prescriptions written by your Student Health Services provider or by a medical provider outside of Student Health Services. Prescriptions can be processed on the same day if in-stock and received at least 30 minutes prior to pharmacy closing time.

If the prescription is currently with a different pharmacy: Call us and provide your name, date of birth, ID number, phone number, the name of your medication, and which pharmacy has the prescription. We can contact them to transfer the prescription to our pharmacy. Medication transfers will be executed within 48 hours.

If prescribed by a provider outside of Student Health Services: Your provider can phone in, fax, or e-scribe your prescription to the Fayetteville State University Student Health Services Pharmacy.

If you have a paper prescription: Prescriptions can be filled once it has been brought into the pharmacy.

 

REFILL A PRESCRIPTION

Patients that have existing prescriptions at FSU SHS Pharmacy can call the pharmacy at 910-672-2080 to request a refill. Refills can be processed the same day if in-stock and received 30 minutes prior to closing time.

 


 

OVER-THE-COUNTER (OTC) MEDICATIONS

The Student Health Services Pharmacy carries many medications that do not require prescriptions. OTC drugs are medications that are safe and effective for use by the general public without seeking treatment by a health professional.

 

LIST OF AVAILABLE OTC MEDICATIONS

*Prices are subject to change and do not include sales tax. Generics are stocked when available.

Download Prices list, 23-24 (PDF)

 


 

FAQS

Does the pharmacy accept my insurance?

Most third-party insurance plans are accepted. However, we are not currently contracted with any type of Medicaid or Medicaid Managed Care plan. Patients with Medicaid or a Medicaid Managed Care plan for pharmacy benefits will be required to pay for the cost of the medication. Please present your updated prescription insurance card to the pharmacy or upload a picture of the front and back of the card on your Student Patient Portal under the “Upload” tab.

How much will my medication cost?
  • Over-The-Counter medication is not covered by insurance. See the list of available OTC Medications for pricing.
  • If you have a private insurance plan, we will process the prescription to determine your co-pay.
What is a Co-Pay?

A health insurance copay (or copayment) is a set fee you pay for a doctor visit or prescription. You typically pay it at your appointment or when you pick up a prescription.

How do I pay for my medications (prescriptions and OTC)?

You can pay in full at the time of your visit by credit card, debit card, HSA card, Google Pay, or Apple Pay.  The pharmacy does not accept cash payments.  You are responsible for your co-pay determined by your insurance plan for prescription medications and any fees/taxes associated with OTC products.

Can I use a coupon/discount card to help with the cost of my medication?

The pharmacy does not accept coupon/discount cards.

What if you currently do not have the medication I need?

No problem! Let us know what medication you take by dropping off your prescription and we will order it for you. If there are no prescription concerns or medication delays, it will be ready for you by the next business day after 1:00 PM. The pharmacy carries most medications except for schedule 2 (II) controlled medications.

What type of identification is required to pick up a prescription?
  • Students will need to present their Bronco ID Card or a government-issued, non-expired photographic identification card. You may use your Driver’s License, Passport, Military ID, or a state-issued ID card.
  • If picking up a controlled substance prescription, a government-issued, non-expired photographic identification card will be required of all patients. You may use your Driver’s License, Passport, Military ID, or a state-issued ID card. A Bronco ID Card will not be accepted in this instance.
Can someone else pick up my prescription for me?

You must pick up your own prescription at the pharmacy. No one else will be allowed to pick up your prescription for you.

Can I have my mail order prescription delivered to the pharmacy?

If you are filling prescriptions via mail order, you must have the prescription delivered to you directly.  We are not able to accept or store medications on your behalf.

Does the pharmacy deliver medications?

Fayetteville State University Student Health Services Pharmacy does not deliver.  Medication will have to be picked up from the pharmacy.

I am on a break or graduating soon, can my prescriptions be transferred to a pharmacy near me?

Yes, upon semester breaks or graduation, you may have your eligible prescriptions transferred to a pharmacy of your choosing.  Call us for more information.

Do I have to use the Student Health Services Pharmacy for my prescriptions?

Patients are not obligated to use the pharmacy at Student Health Services. Prescriptions may be filled at the pharmacy of the patient’s choice.

Can I fill prescriptions for my family members at the Student Health Services Pharmacy?

In accordance with the Umstead Act regarding pharmacy competition, we can only fill prescriptions for currently enrolled students and employed faculty/staff.

Will the pharmacy store my refrigerated medication?

The pharmacy is not able to accept or store medications on your behalf.

What vaccines do you offer through the pharmacy?
  • Seasonal Influenza
  • Measles, Mumps, and Rubella (MMR)
  • Hepatitis B
  • Tetanus (Td and TDaP)
  • Meningococcal