Facilities Management

We are facilities professionals dedicated to the operation and maintenance of the campus physical plant. Our goal is to provide exceptional customer service to all our customers, whether you are a student, faculty, staff or guest. 

Need Help?

Facilities Customer Service Center: FM411
910-672-2411 or facilities411@uncfsu.edu


Services covered by Facilities Management
A maintenance request is defined as anything required for day-to-day upkeep of buildings or properties. Routine non-billable services include but are not limited to:

  • Plumbing issues
  • Electrical issues
  • Mechanical issues
  • Carpentry issues related to necessary repairs.
  • Preventative maintenance
  • Housekeeping services for common areas and scheduled cleaning tasks.


Billable Services
A billable service request is defined as anything outside the scope of repair or necessity of buildings or properties. A FOAP (Funding source) must be provided when requesting reimbursable services. (All services for auxiliary funded buildings are billable)

  • Any modifications or renovation improvements
  • Painting outside normal maintenance cycle
  • New carpeting/flooring
  • Moving/installing/assembling furniture
  • Key/Lock change request
  • Event Support (Labor)