Operations and Maintenance
Operations and Maintenance provides support services to the entire campus community. Our maintenance program is designed to ensure the long-term protection and enhancement of the university's capital assets. Our staff is committed to creating and maintaining an environment that supports the mission of the university.
The services we provide include:
- Customer Service Center (Facilities 411)
- Mechanical/Electrical/Plumbing Services
- Pest Control
- Custodial Services
- Landscaping Services
- Locksmith
- Building Maintenance
- Vehicle/Fleet Services
The work order system is available to Fayetteville State University faculty, staff, and students in an effort to expedite, monitor, and track maintenance, repair, and custodial services throughout the Campus.
To request services during the workday, please access the Service Request Form SUBMIT A WORK ORDER on the university website. Select either "Academic Buildings" or "Residence Halls" to select the type of request you may need.
General maintenance work requests (i.e., burnt-out light bulbs, heating and air conditioning problems, running water, clogged toilets, spills, disinfecting, etc.) can be submitted online through the facilities service request system.
Registered User
To create a registered user account for the facilities work order system, a department representative must complete a Service Request Portal User Request Form and submit it to facilities411@uncfsu.edu. Once the account has been created, the account holder may log in to the Service Request Portal to submit their request. Account holders may also use their account to submit work order requests and review the status of their work orders.
Emergency requests such as fire, medical emergencies, water leaks, broken glass, and hazardous chemical or waste spills should be directed to Police and Public Safety at all times by calling 910-672-1911