Self-Service Password Reset Process
Since August 2017, faculty, staff and students must use the self-service password portal to reset their password. As of August 2017, it is required that everybody registers their uncfsu account in the password portal and establishes a profile by answering a set of security questions. The questions are personal and only you should know the answers.
Once completed, you can reset your own password from anywhere you have internet access.
The helpdesk is no longer able to reset individual passwords and ITS staff will only reset passwords as a last resort if the self-service portal profile is not set up.