Clinical Health Care Services
MAKE AN APPOINTMENT
Required for anything non-urgent. Sick or hurt right now? Come in and a nurse will triage you.
(910) 672-1259PATIENT PORTAL
Upload immunization records, read secure messages from your provider, and complete required forms.
Log inHEALTH INSURANCE
Waive it or enroll in it — but do one of them. Fall deadline: September 10, 2026.
Waive or enrollFIND US & REACH US
Spaulding Student Health Center
Cook Hall, Lower Level
1200 Murchison Road
Fayetteville, NC 28314
Front desk: (910) 672-1259
Pharmacy: (910) 672-2080
Insurance: (910) 672-2155
Email: HealthServices2@uncfsu.edu
WHAT WE TREAT SERVICES tap to open or close
MEDICAL CARE
- Acute medical care
- Physical exams
- Laboratory services
SEXUAL & REPRODUCTIVE HEALTH
- GYN and PAP smear
- Breast exams
- Men's health
- Contraceptives
- HIV and STI counseling and screening
PHARMACY & EDUCATION
- Pharmacy services
- Over-the-counter medications
- Health education and promotion
If you need a specialist, we refer you to clinics and hospitals in the Fayetteville area. For counseling, see the Center for Counseling and Accessibility Services.
BEFORE YOU COME IN APPOINTMENTS tap to open or close
Appointments are required for all non-urgent medical conditions. If you need care right now for an acute illness or injury, come in anyway — a nurse will assess you and triage by medical urgency.
TWO WAYS TO SCHEDULE
Call us
(910) 672-1259Come to the Student Health Center
Cook Hall, Lower Level
Your reminder
The day before your appointment you get an email at your FSU address, including instructions for any pre-visit forms you need to finish. If you have opted in to texts from the Student Health Center, you get a text too.
Checking in
Use your phone, the self-check-in computers in the lobby, or the front desk. If you do not have an appointment and need to be seen, go to the front desk.
Walk-ins and same-day
Please schedule ahead. Walk-ins are booked into the next available slot, which may be the same day or the next business day. Urgent problems are triaged by a nurse; wait times vary.
MISSED APPOINTMENT FEE
Arriving late, missing an appointment, or cancelling with less than one hour's notice can mean an administrative fee of up to $25, billed during your current appointment and paid at the end of the visit. If something comes up, call as early as you can.
MEDICAL EXCUSES
A medical excuse is issued only when the provider judges it medically necessary. Having an appointment does not by itself entitle you to one, and excuses are not issued for missed class time. Schedule outside your class hours where you can.
REQUIRED BY NC LAW IMMUNIZATION REQUIREMENTS deadlines, required vaccines, how to submit • tap to open or close
DEADLINE TO SUBMIT RECORDS
Fall: June 15 • Spring: December 15 • Summer: May 1
North Carolina law (G.S. 130A 152-157) requires every new undergraduate and graduate student to submit documented proof of immunization. Records must be physician-certified or carry a clinic stamp. Failing to comply means administrative withdrawal from the university — this is not a soft deadline.
HOW TO SUBMIT
Log in to the Patient Portal- Log in to the patient portal.
- Complete the online fillable forms inside it.
- Have a doctor's office, clinic, or health department complete and sign the Mandatory Immunization Requirements Form. A family member cannot sign it.
- Click the Immunization Requirements Form update button and upload your signed form, plus any lab or radiology reports.
- Watch your Bronco email. Compliance messages land under Messages in the portal's left toolbar, and email tells you when a new one arrives.
REQUIRED IMMUNIZATIONS
- Tetanus — 3 doses from any point in your life. A tetanus vaccine containing pertussis is required after age 10; in the U.S. that is Tdap (Boostrix or Adacel).
- Measles — 2 doses given after your first birthday, at least a month apart.
- Mumps — 2 doses given after your first birthday, at least a month apart.
- Rubella — 1 dose after your first birthday.
- Hepatitis B — 3 doses, required if you were born after June 30, 1994. NC law does not accept a lab report showing immunity for this one.
- Polio — 3 doses, only if you are younger than 18.
- Varicella — 1 dose after your first birthday, if you were born after April 1, 2001.
- Meningococcal — 2 doses. The first is required for anyone entering 7th grade or turning 12, whichever came first, on or after July 1, 2015. A booster is required for anyone entering 12th grade or turning 17, whichever came first. No booster is needed if the first dose came on or after your 16th birthday, or if you entered 12th grade before August 1, 2020. Not required if you were born before January 1, 2003.
- Tuberculosis screening — international students only. Within 12 months before your first day of class: a negative TB skin test recorded in mm, an official lab report of a negative IGRA (QuantiFERON Gold), or a radiologist's chest X-ray report showing no active or latent TB.
An official lab report may be substituted for measles, mumps, rubella, or varicella.
RECOMMENDED, NOT REQUIRED
COVID-19 • Meningococcal B • Hepatitis A • HPV
WHAT YOUR RECORDS MUST SHOW
Immunization records
- Your name
- Your FSU Banner ID
- Date of birth, month/day/year
- Name, address, and phone of the doctor's office
- Month/day/year of each immunization
Lab and radiology reports
- Official and complete, straight from the lab or radiologist
- Your name and date of birth
- Name, address, and phone of the lab or radiologist
- The numeric normal range
- Your numeric result
WHO IS EXEMPT
You are exempt from the immunization requirement if you are:
- Enrolled in four credit hours or fewer and living off campus
- Attending only in the evening, starting at 5:00 p.m.
- Taking weekend classes only
- Taking off-campus classes for the whole of your degree program
MEDICAL EXEMPTION
Under G.S. 130A-156, a physician licensed to practice in North Carolina may certify that a required immunization is or may be detrimental to your health because of a recognized contraindication. Only a NC-licensed physician can request this. Physicians who need help can contact the North Carolina Immunization Branch at (919) 707-5550.
- Medical Exemption form (DHHS 3987) — for contraindications recognized by the Commission for Public Health. PDF, 170 KB.
- Physician's Request for Medical Exemption (DHHS 3995) — for contraindications not on that list. PDF, 136 KB.
- NC DHHS memo on the revised exemption forms
TRANSFERRING IN?
Your records do not follow you automatically. Contact your previous school's health center and ask them to send a copy to you — that is faster than having it sent here.
Always keep a copy of everything you submit. Maintaining your own record of the vaccines you have received is your responsibility, and you will need it again. Full state requirements are on the NC DHHS college and university immunization page.
FALL DEADLINE: SEPTEMBER 10, 2026 HEALTH INSURANCE waive it or enroll in it • tap to open or close
The UNC System requires every eligible student to carry active health insurance. If you are eligible, the Student Health Insurance Plan (SHIP) premium is added to your student account automatically when you register — you do not sign up for it. You have two choices, and you have to make one of them before the deadline.
OPTION 1
WAIVE THE PLAN
You already have coverage — your own policy, a parent's plan, TRICARE, or Medicaid. Submit the online waiver, and once it is approved the premium comes off your account.
Submit a waiverOPTION 2
ENROLL IN SHIP
You want the plan. Enroll during open enrollment rather than waiting — that is what gets your insurance card in your hands the fastest.
Enroll in the planIF YOU DO NOTHING
Neither waive nor enroll by the deadline and you are automatically enrolled after it, with the premium left on your student account. Doing nothing is not a way out of the charge. Spring 2027 dates will be posted here once they are set.
TO WAIVE — IF YOU ALREADY HAVE COVERAGE
- Go to the Student Blue page for Fayetteville State University.
- Click Request Waiver. Set up a Student Blue account if you do not have one, or sign in with your email address and a one-time passcode.
- Enter your other insurance information and submit. Requests are reviewed — you will get an email approving or denying it.
- Once approved, the charge comes off your student account.
TO ENROLL — IF YOU WANT THE PLAN
- Go to the Student Blue page for Fayetteville State University.
- Click Enroll for Coverage and set up your account, or sign in.
- Save the enrollment confirmation number in your email. Member ID cards are mailed to the address you gave.
WHO IS REQUIRED TO HAVE COVERAGE
Undergraduate and graduate students are charged the premium at registration if they are enrolled in a degree-seeking program, are taking six or more on-campus credit hours or living in a Housing & Residence Life unit regardless of hours, and are eligible to pay the university Student Health Fee.
- Veterans — required at six or more credit hours in a degree-seeking on-campus program.
- Study abroad, co-op, and student interns — eligible but not required, and not automatically enrolled or charged. You must enroll yourself if you want it. Study abroad students may buy coverage for the full semester or only the portion outside the program.
- Active military, and dependents of active-duty parents — not required to waive the university-sponsored plan.
USING SHIP HERE AT THE HEALTH CENTER
- Medically necessary services from a Student Health Services provider are covered 100% — no copay, no deductible.
- Prescriptions filled at the Student Health Pharmacy cost a $15 copay per prescription or refill.
- Premiums are not part of the published cost of attendance. If you buy SHIP, ask your financial aid counselor to add the expense to your individual cost of attendance.
INTERNATIONAL STUDENTS ON F-1 AND J-1 VISAS
You must carry health insurance while attending FSU. Enroll in SHIP, or use another U.S. or home-country plan that meets these minimums:
- At least $100,000 USD total benefit per accident or illness
- Deductible of no more than $500 USD
- At least $50,000 USD for medical evacuation
- At least $25,000 USD for repatriation
- Active for the entire academic semester
NON-U.S. PLANS — READ THIS
After you submit the waiver you will be asked to send your policy declaration page for review. It must be entirely in English, with benefits and exclusions clearly stated. If the policy falls short of the minimums or is not fully in English, the waiver is automatically declined and you must buy the university-sponsored plan.
For current premium amounts, plan options, and coverage dates, see the Student Blue page for FSU. For a denied waiver or a charge on your account, call Student Health Insurance at (910) 672-2155.
DOWNLOAD AND PRINT HEALTH FORMS tap to open or close
- Immunization Record & Medical History Form — take this to your doctor to complete and sign, then upload it to the portal.
- Release of Information Form — written permission to share your records with someone else.
- Medical Exemption Statement Form (DHHS 3987) — PDF, 170 KB.
- Physician's Request for Medical Exemption (DHHS 3995) — PDF, 136 KB.
- Revised Medical Exemption Forms Memo — explains what changed in the two forms above.
PRESCRIPTIONS AND RECORDS PHARMACY & YOUR RECORDS tap to open or close
PHARMACY
A pharmacist is on staff during clinic hours. The pharmacist or a nurse gives you formulary medications at no additional cost, and counseling comes automatically with every prescription filled here — ask if you want more.
The Student Health Pharmacy fills prescriptions written by your assigned Student Health Services provider only. If we do not stock what you need, your provider can write you a prescription to fill elsewhere. Prescriptions from providers outside FSU have to go to a local pharmacy. Pharmacy: (910) 672-2080.
YOUR MEDICAL RECORDS
Your records are confidential and privileged, seen only by the professional staff of Student Health Services. They are released to anyone else only with your written permission — use the Release of Information Form above. Records are kept for eleven years after you leave the university, then destroyed.
GETTING TO APPOINTMENTS
Student Health Services operates out of the Spaulding Building. Staff cannot come to residence halls or classrooms and do not respond to medical calls outside the facility. If you are referred to an off-campus appointment, arranging your own transportation is up to you.
IN AN EMERGENCY
CALL 911
If you are seriously hurt or ill, call 911. Charges for EMS or ambulance service that your insurance does not cover are your responsibility.
Student Health Services does not cover emergency room or urgent care visits — those are billed directly to your insurance. If it is not urgent, wait and book an appointment with us during business hours instead.